Interview with Heidi Cronin, CTEF Industry Liaison and Promotions Director.

Heidi is passionate about tile! She shares some great insights on the Certified Tile Installer test, current and future developments.

14:30 Invest in yourself to grow.

Being uncomfortable is the key to growth.

16:05 CTI is testing the standards, methods, best practices of ANSI A108, A118, the TCNA Handbook and Manufacturer Instructions. It’s not about the tile.

21:45 Homebuilders need quality Tile Contractors

24:40 CTI referral program, homeowners can find CTI’s near them!

25:50 Get your CTI Flyer, pass it out to your local tile distributor.

30:25 It’s everybody’s responsibility to Sell the Correct Expectations.

31:40 Are CTI’s bragging? They are proud with good reason!

They are also learning to sell themselves!

https://www.ceramictilefoundation.org/

Cell # (503) 803-1018

Email; [email protected]

34:44 My comments and personal viewpoint of the CTI

43:03 Tile Money TIp; Continued talks of the emotions that help Negotiations, today we are talking about Affiliation and why it matters when negotiating and selling your services.