In this episode of "How Many CTOs Does It Take?" podcast, hosts Scott Porad and Brad Hefta-Gaub delve into Scott's recent meeting with AWS. They discuss the concept of vendors supporting their clients, weighing potential benefits against risks like vendor lock-in and misaligned solutions. The conversation also touches on Scott's old blog 'The Luddite CTO.' They offer practical advice for engineering leaders on framing needs as problems to leverage vendor support effectively, rather than over-functioning or over-committing resources.

00:00 Introduction and Episode Kickoff 00:45 Introducing the Topic: Vendor Support 02:29 AWS's Customer Success Philosophy 03:28 Meeting Breakdown: Challenges and Discussions 05:54 Concerns and Reflections on Vendor Solutions 16:42 Advice for CTOs: Engaging with Vendors 22:53 The Luddite CTO: A Blast from the Past 24:32 The Risks of Cutting-Edge Technology 28:28 Vendor Lock-In: A Real Concern? 33:05 Navigating Vendor Relationships 40:30 Final Thoughts and Farewells

Resources:

• How Many CTOs Pod: https://howmanyctospod.com
• Scott Porad: https://www.linkedin.com/in/scottporad/
• Brad Hefta-Gaub: https://www.linkedin.com/in/bradheftagaub/

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