Human Centered Management

Cultural differences at work [Episode 22]


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Respecting others means listening to them, working with them and not deciding for them. - Jacques Chirac

Today, we explore the barriers that can exist between cultures. It is important to become aware of this kind of differences to deal with them as a team. Listen to this episode to learn more and to get a better understanding of intercultural work.

We will explore the following aspects:

  1. A definition of culture: "the ideas, customs, and social behavior of a particular people or society."
  2. Differences in language, belief & habits & social level.
  3. The main areas where conflict can arise: Feedback, Meeting  and Time management.
  4. In the end, cultures have many facets. They are a mixed of language, beliefs and habits that keep evolving over time. A key learning about intercultural work is that no one wants to hurt you when they say or do something. They just have a different way to deal with similar questions.

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    Human Centered ManagementBy Anne-Cécile Graber