Most organizations invest heavily in culture. Very few understand what their culture is.

Kyle Mack, PhD, is an industrial and organizational psychologist who spent years inside large-scale employee listening programs, reading what employees actually experience versus what their companies say is their culture. In this conversation, Kyle talks about how culture is not what you say. It's what your systems reward.

In this episode:

• Why the gap between espoused and enacted culture is the default state, not the exception
• How hiring, promotion, and performance management are your real culture, not your values deck
• Why founder imprinting persists long after the founder is gone
• A practical framework for HR leaders to start closing the gap

Connect with Kyle: cultureagent.ai

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