Culture Change RX

Culture Bytes: Crushing Silos: One Tactic Every Leader Needs to Know


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In this Solo Byte episode of Culture Change RX, Sue Tetzlaff overviews the what, why, and how of a tactic for breaking down silos and building collaboration between departments in a healthcare organization. Sue explores the negative impacts of departmental silos on efficiency and patient care, and emphasizes the need for collaboration across departments. Sue introduces interdepartmental rounding as a practical strategy to enhance collaboration, improve relationships, and gather valuable insights. She highlights the significance of cross-department recognition in fostering a collaborative culture and encourages leaders to actively work on breaking down silos for better organizational performance.


  • Silo behavior can lead to inefficiencies in healthcare.
  • Departmental silos often result in disorganized patient care.
  • Silo mentality is a significant barrier to customer experience.
  • Effective collaboration can have positive ripple effects.
  • Interdepartmental rounding is a valuable practice for leaders.
  • Asking the right questions can uncover opportunities to work together better.
  • Recognition fosters positive relationships between departments.
  • Proactive efforts are needed to improve interdepartmental collaboration.
  • A collaborative culture enhances overall organizational performance.


Learn more about silo versus collaborative behaviors in episode #23
4 Categories of Silo Busting Actions https://www.buzzsprout.com/2315930/15388306 


Need help improving the culture, performance, and results of your healthcare organization? If so, let’s talk:  https://www.capstoneleadership.net/contact-us


Are we connected yet on LinkedIn? https://www.linkedin.com/in/suetetzlaff/


Capstone helps rural hospitals be the provider- and employer-of-choice to keep care local and margins strong. Learn more via a complimentary consultation call. Schedule at:  CapstoneLeadership.net/Contact-Us

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Culture Change RXBy Capstone Leadership Solutions