Culture Change RX

Culture Bytes: From Average to Exceptional: Building a Strong Core in Healthcare


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In this solo episode of Culture Change RX, I discuss the transformative work of Capstone Leadership Solutions in small and rural healthcare organizations. I highlight the significant improvements in employee and patient experiences achieved through a structured approach that focuses on leadership development, employee involvement and engagement, and foundational solutions. The conversation emphasizes the importance of a strong organizational core built on the strategic pillars of people, service, and quality, and how these elements contribute to sustainable growth and long term success in healthcare.

  • Employee-driven teams can contribute to significant organizational change.
  • Foundational solutions empower employees to improve patient and employee experiences.
  • Long-term growth gets easier when the people, service, and quality pillars of a healthcare organization are strong.
  • Significant improvements in employee and patient experiences are achievable in 1-2 years.
  • Change management is key to adopting any new practices.


Need help improving the culture, performance, and results of your healthcare organization? If so, let’s talk:  https://www.capstoneleadership.net/contact-us

Are we connected yet on LinkedIn? https://www.linkedin.com/in/suetetzlaff/


Capstone helps rural hospitals be the provider- and employer-of-choice to keep care local and margins strong. Learn more via a complimentary consultation call. Schedule at:  CapstoneLeadership.net/Contact-Us

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Culture Change RXBy Capstone Leadership Solutions