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In this episode of Culture Change RX, I discuss the concept of high reliability in healthcare, emphasizing the importance of setting ambitious goals. The conversation delves into the challenges of goal setting, the significance of a growth mindset, and the systems necessary for fostering high reliability organizations. I highlight the upcoming Healthcare Executive Forum, where healthcare leaders will explore strategies for achieving high reliability and continuous improvement.

• Setting ambitious goals can drive organizational improvement.
• Leaders and employees can often feel that big goals are impossible goals and a set up for failure.
• Setting ambitious goals can lead to significant performance gains.
• Celebrating the positive gains is important, even when goals are missed.
• Goal systems are crucial for continuous improvement.
• High reliability benefits patients, employees, and communities.

Need help improving the culture, performance, and results of your healthcare organization? If so, let’s talk:  https://www.capstoneleadership.net/contact-us

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Capstone helps rural hospitals be the provider- and employer-of-choice to keep care local and margins strong. Learn more via a complimentary consultation call. Schedule at:  CapstoneLeadership.net/Contact-Us