Culture Change RX

Culture Bytes: Practical Moves for a Toxic Office Makeover


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In this episode of Culture Change RX, Sue Tetzlaff discusses the critical aspects of transforming toxic workplace cultures, emphasizing the importance of local leadership, team dynamics, and individual behaviors. She outlines strategies for addressing toxic cultures, including the role of leadership in modeling positive behaviors, the shifting of team dynamics, and the necessity of addressing individual toxic behaviors. The episode culminates in a call to action for front-line leaders to take responsibility for their important role in creating a thriving workplace culture.

  • Leadership is local and has a direct impact on the team culture.
  • Toxic cultures can often be traced back to leadership behaviors.
  • Team dynamics play a crucial role in workplace culture.
  • Rituals and routines can either enhance or detract from team culture.
  • The cost of keeping a toxic employee can outweigh the cost of replacing them.
  • A five-point correction conversation can help address chronic, persistent toxic behaviors.
  • Change requires commitment from both the leader and team members.
  • Creating a thriving culture doesn't require new resources, just a commitment to change.


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Culture Change RXBy Capstone Leadership Solutions