This week, Amanda and Sarah dive into one of the most important (but often overlooked) keys to running a thriving dental practice—CULTURE. Whether you’re a dentist, office manager, or the MVP at the front desk, your office culture sets the tone for everything: hiring, teamwork, patient experience, and even that vibe when you walk in on a Monday morning.

In this episode, we cover:

• What “culture” really means in a dental office (hint: it’s not just about pizza parties!)

• How your reputation in the dental community follows you—and why that matters

• The biggest red flags (watch out for high turnover, gossip, and that “not my job” mentality)

• The green flags you want to see, like team longevity, open communication, and a little laughter in the breakroom

• Practical ways for practice managers and owners to be true culture architects (yes, you!)

• Real talk on why free food is not a long-term fix—and what actually makes people stay

• Tips for building respect across every role in the practice

• Amanda and Sarah’s favorite quick wins, from handwritten notes to simply doing a lap and checking in

You’ll also hear:

• Why it’s worth writing down your culture goals (SOPs for your vibes, anyone?)

• The power of small gestures (like a surprise cake pop or a Venmo for Friday fries)

• How to create a workspace that’s professional AND fun—no BFFs required, but mutual respect is a must

Takeaways:

• Culture starts at the top, but everyone plays a part

• Small acts of recognition mean more than you think

• Investing in your team’s happiness pays off in loyalty, performance, and a practice people actually want to join

Ready to make your dental office the place everyone wants to work?

Hit play and let’s build a happier, healthier practice—one honest conversation at a time.

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