Nobody Told Me That! A Dental Podcast with Teresa Duncan

Nobody Told Me That! A Dental Podcast with Teresa Duncan

By Teresa Duncan, speaker and corporate consultantBusinessMedicineHealth & FitnessManagement
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Nobody Told Me That! A Dental Podcast with Teresa Duncan episodes

  • EP 177 Why Your Dental Practice Feels Stuck (And How to Fix It Before December)

    Q4 is not a sprint in December, it is a result of what happened months before. If you wait until October to fix performance, you've already lost momentum.

    My friend Carrie Webber of Jameson Management is back to unpack why so many dental practices feel stuck heading into year end. Shrinking profit, rising overhead and salary pressure expose weak spots that get overlooked when the team is stretched. She focused on "inspecting what is expected," from phone skills that guide new patient decision-making to effective scheduling that gets people in the door.

    Carrie explains why patient attrition quietly cancels new patient growth, why accounts receivable snowballs when systems are not managed intentionally, and why office managers need clear public support to coach the team with accountability. You won't want to miss this one - Carrie is as sharp as she is fun!

    Connect with Carrie Webber

    Instagram:

    @CarrieWebberSpeaks

    https://www.instagram.com/carriewebberspeaks/

    @jameson_management

    https://www.instagram.com/jameson_management/

    LinkedIn:

    Carrie Jameson Webber

    https://www.linkedin.com/in/carriejamesonwebber

    Facebook:

    Jameson Management & Marketing

    https://www.facebook.com/share/19UGhpzjPo/

    —-------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. US-based RCM company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

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    Synergy Dental Partners offers lower prices for your dental supplies and services

    Link: https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

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    CareCredit has supported office managers and billing professionals for years. Their credit card offers flexible financing options, so patients can pay over time for their care, subject to credit approval. When money isn't the obstacle, patients say yes.

    Find out more here: https://www.odysseymgmt.com/carecredit

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    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #DentalPractice #PracticeManagement #DentalLeadership #DentalTeam #Dentistry

    28 min
  • Special Episode: Are Your Dental Finances Healthy? Check These 4 Metrics

    Can four numbers reveal the true health of your dental practice? In this takeover episode, Dental Revenue Network member Ashley Bond of Wisdom Dental Billing explains why your monthly metrics may matter more than your production goals. Think of these reports as clues to hidden revenue rather than regular tasks.

    She explores the four key numbers that provide a clear picture of a practice's financial health: collection percentage, insurance accounts receivable over 90 days, patient accounts receivable, and adjustments. Drawing from years of experience in a family dental practice and working with practices across the country, Ashley explains why production alone does not guarantee profitability and why consistent collections are a real measure of success. You'll learn how delayed insurance claims affect patient payments and why regularly reviewing adjustments helps to catch errors and even identify signs of potential fraud. This takeover episode is full of practical strategies to get these systems started today.

    Find your missing revenue and fix your systems. Schedule your complimentary practice analysis today! https://meetings.hubspot.com/colleen-salpini/book-time-with-the-wisdom-team?utm_medium=podcast&utm_source=kol&utm_campaign=teresa-podcast

    Connect with Wisdom:

    Email: [email protected]

    Text "Demo" at 314-648-2663

    Visit their website: https://www.withwisdom.com/

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    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Podcast listeners use NTMT100 for a $100 courtesy.

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    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don't forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    30 min
  • EP 176 The Biggest Revenue Cycle Mistakes in Dentistry That Drain YOUR Income!

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    Revenue doesn't disappear overnight. It slips away through denied claims, incomplete documentation, poor insurance verification, and small breakdowns that most dental practices never notice until the numbers stop adding up.

    In this episode of Nobody Told Me That, Teresa Duncan sits down with Allyssa Mizenko, CEO of Zen Dental Support, for an in depth conversation about the hidden challenges of revenue cycle management. They discuss why insurance verification is more important than ever, how weak documentation leads to costly claim denials, why front office and clinical teams need to work together, and how setting the right financial expectations with patients can improve collections. Whether your practice handles billing in house or works with a billing company, this episode shares practical insights to help protect your revenue, strengthen your systems, and improve the overall patient experience.

    Connect with Allyssa Mizenko

    Facebook: https://www.facebook.com/zendentalsupport

    Instagram: https://www.instagram.com/zendentalsupport

    LinkedIn: www.linkedin.com/in/allyssa-mizenko-8aa014387

    Dental Claims Attachment Checklist: https://mizenkodallyssa.gumroad.com/l/tzcnjx

    —-------------

    Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Podcast listeners use NTMT100 for a $100 courtesy.

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #Dentistry #DentalPractice #RevenueCycleManagement #DentalInsurance #DentalBilling

    1 hr 2 min
  • EP 175 This New Technology Reveals Dental Problems Before They Become Painful

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    What if we could identify hidden tooth cracks and structural damage before patients experience pain? In this episode, I sat down with Dr. Cherilyn Sheets to discuss InnerView AI, a dental diagnostic technology that helps detect cracked teeth, failing restorations, implant issues, and other hidden dental problems that may not appear on traditional X rays. Dr. Sheets explains how measuring tooth movement under load provides a new way to evaluate oral health and improve early diagnosis.

    Dr. Sheets shares the research behind InnerView AI which was new to me. As the conversation continued I became more excited by how it could strengthen dental documentation and improve treatment acceptance. We talked at length about treatment presentation. You'll want to hear how we communicate more simply with visual diagnostic proof. Patients don't necessarily want to understand the science behind the diagnosis but they all want to know how to move forward. I hope this episode helps you with those conversations.

    Connect with Dr. Sheets

    Website: www.perimetrics.ai

    Linkedin: https://www.linkedin.com/in/dr-cherilyn-sheets-dds-a2841311/

    Email: [email protected]

    —-------------

    Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Take advantage of Early Bird pricing through July 4th!

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #Dentistry #DentalTechnology #CrackedTeeth #ImplantDentistry #DentalDiagnostics

    56 min
  • EP 174 The Protection EVERY Dental Practice Needs!

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    Most dentists think insurance is just malpractice coverage until a cyberattack shuts down the office or a flood destroys expensive equipment. And on that note, a missed premium payment can leave the practice completely uninsured. In this episode, Jack McKinney from TDIC Insurance Solutions explains the hidden gaps that can cost dental practices thousands of dollars and why office managers need to be involved in insurance conversations long before a crisis happens.

    It may surprise you to know that relationships with insurance agents matter! They can tell you if your practice becomes dangerously underinsured as they grow. It can happen when adding services like Botox or expanding office space. Jack explains the realities of property insurance, cyber insurance, disability coverage, workers compensation, EPLI, and business interruption coverage while sharing real world examples of practices discovering costly gaps only after disaster strikes. We talk about scary ransomware too - it's real and it's out there. After this episode, get in contact with your agent!

    Connect with Jack Mckinney

    Contact number: 916-554-5356

    Website: https://www.tdicinsurance.com/

    Facebook: TDIC - The Dentists Insurance Company

    LinkedIn: TDIC - The Dentists Insurance Company

    —-------------

    Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Take advantage of Early Bird pricing through July 4th!

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #DentalInsurance #DentalPracticeManagement #DentistryBusiness #DentalOffice #DentalPodcast

    1 hr
  • EP 173 Why Dentists Shouldn't Ignore Medical Billing

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    Most dental patients think their only option is to pay out of pocket or rely on limited dental insurance, but what if thousands of dollars in treatment could actually be covered through medical billing instead?

    Although I don't teach it, I keep up with its impact on dentistry. For many offices, medical billing bridges the gap between what patients need and what they can afford. I'm joined by Danielle Brown and Dental Revenue Network member Sandy Buechler. They explain how dental conditions tied to medical issues like autoimmune disorders, diabetes, cancer treatments, and trauma can qualify for medical coverage when properly documented. The concept of medical necessity is key to coverage. They go over how telling the patient's full health story matters more than just listing procedures. Also discussed is how medical credentialing and pre-authorizations are different from what we see in dentistry.

    Beyond the technical side, Sandy and Danielle focus strongly on patient advocacy and empowerment, especially in large and involved cases like full mouth reconstruction and implants. My takeaway is that we are operating in a revenue cycle world where dental billing incorporates medical care. Are you ready for it?

    Connect with Sandy Buechler

    ImpleMed: https://implemeddental.com/

    Email: [email protected]

    LinkedIn: https://www.linkedin.com/in/sandy-buechler-04aa16236/

    Connect with Danielle Brown

    My Smile Insured: https://www.mysmileinsured.com/

    Facebook: https://facebook.com/mysmileinsured/

    Instagram: https://instagram.com/mysmileinsured/

    LinkedIn: https://www.linkedin.com/in/danielle-brown-21594a1a9/

    —-------------

    Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Take advantage of Early Bird pricing through July 4th!

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #DentalBilling #MedicalBilling #DentalCare #OralHealth #Dentistry

    48 min
  • EP 172 Things Every Dental Assistant Wants in 2026 (Dental Assistant Retention Secret)

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    What keeps great dental assistants loyal to a practice and why do so many leave? Julie Varney shares what dentists can understand about retention, respect, leadership, and building a team that wants to stay. We discuss career growth, communication, and what today's assistants actually want from the practices they join.

    We then dig into what makes a dental practice worth staying in, from creating trust and offering education to avoiding the mistakes that drive good assistants away. We touch on workforce challenges, team dynamics, licensing, and the future of dental assisting. If you want stronger retention and a better dental team, this episode is for you!

    Connect with Julie

    Facebook: https://www.facebook.com/dentalassistingeducation/

    Instagram: https://www.instagram.com/dentalassistantsrock

    Tiktok: https://www.tiktok.com/@julievarney

    YouTube: https://www.youtube.com/@dentalassisting

    Podcast: https://www.dentalassistantpodcast.com/

    —-------------

    Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Take advantage of Early Bird pricing through July 4th!

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    1 hr 12 min
  • EP 171 The Truth About Running a Dental Practice in 2026

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    Dentistry is changing fast and most practices are either adapting or falling behind. From rising costs and staffing challenges to new technology and shifting patient expectations, what used to work no longer guarantees success.

    In this episode, I brought back my friend Ted Osterer from Synergy for an honest conversation about what's really happening inside dental practices today. What's the impact of digital tools like scanners and AI? Is there a method to hiring and keeping quality staff? Why are some offices thriving while others are struggling? We get into all this plus the financial side of running a practice, including overhead and insurance limitations. It's a real and unfiltered look at the decisions we're making now to stay profitable and grow in our changing industry.

    Connect with Ted

    Synergy website: synergydentalpartners.com

    Contact number: 516-316-3671

    —-------------

    Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Take advantage of Early Bird pricing through May 31st!

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #dental #dentalmarketing #digitalmarketing #dentistry #dentalpractice

    57 min
  • EP 170 How to Dominate AI Search Results in 2026 (Dental Marketing Tips)

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    If your dental marketing still focuses only on getting found by Google, you're already behind because today your real audience is not just patients. It's AI deciding whether your dental practice deserves to be recommended at all.

    The dental marketing strategy shift right now is that visibility is no longer just about your website or traditional SEO but about how clearly your entire online presence tells a consistent story that AI can understand and trust. Search behavior is evolving fast, and while patients still use Google, more of them are relying on AI tools to ask specific questions like finding a gentle dental provider, clear aligner options, or a dentist with availability this week. These systems are not just scanning your website, they are analyzing your reviews, your social media content, your captions, your videos, and even how you respond to engagement. That means your digital marketing strategy has to become more intentional and more structured. Instead of chasing viral trends or entertainment driven posts, your focus should shift toward creating clear, specific, and repeatable content that reinforces what your practice actually does best.

    When your captions include precise services, your reviews mention real patient experiences, and your content consistently reflects your core treatments, you are feeding AI the patterns it needs to confidently recommend your practice. At the same time, patients benefit because they are seeing more relevant, trustworthy information. This is why the balance of content is changing, with more emphasis on dental focused education and less on purely social posts. Add in the importance of online scheduling, accurate listings, and active review management, and it becomes clear that modern dental marketing is about building a complete, consistent digital footprint. The practices that win will not be the loudest or most viral, but the ones that are easiest for AI to understand and easiest for patients to choose.

    Connect with Rita Zamora

    Newsletter: https://ritazamora.com/

    Connect 90: https://connect90.com/

    Article discussed in the podcast:

    Assessing #dentist Content on TikTok: Engagement, Quality, and Implications for Oral Health Care

    —-------------

    Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Take advantage of Early Bird pricing through May 31st!

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #dental #dentalmarketing #digitalmarketing #dentistry #dentalpractice

    53 min
  • EP 169 I Taught Dentists Leadership (And I Learned This!)

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    Sometimes the most powerful management lessons come from honest conversations with dental professionals who are navigating the same challenges every day.

    I'm sharing two recent post-lecture conversations that revealed common leadership struggles. One attendee shared how exhausted she felt in her role but also felt guilty about even thinking of leaving because of perceived obligations to the dentist. That moment highlighted the difference between working from obligation and working from a true sense of calling. Obligation is often driven by guilt and responsibility, which can eventually lead to burnout. A calling, on the other hand, is connected to purpose and growth, where the work still feels meaningful even on difficult days.

    Another attendee expressed concern that she was falling behind other managers who seemed to be doing more with systems, technology, and AI. That conversation highlighted the danger of comparison. Instead of measuring success against others, a more productive mindset is curiosity. Observing what other practices are doing can inspire ideas and learning without creating unnecessary pressure. Every dental office operates differently, and professional growth comes from staying curious, building connections, and focusing on progress within your own environment.

    Visit my website: https://www.odysseymgmt.com/

    —-------------

    Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com/

    —-------------

    Beyond the Operatory Career Workshop: Have you ever wondered what career opportunities in dentistry exist beyond clinical care? Whether you're a dentist, hygienist, assistant, or manager, this full-day, in-person workshop is your chance to explore new paths in speaking, coaching, consulting, and more.

    Join Teresa and Angela on March 6th, 2026 in Northern Virginia. Limited to just 20 attendees. Registration is open. Secure your spot today:

    🔗 https://www.beyondtheoperatory.com/

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don't forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #dentistry #dentalmanagement #dentaloffice #dentalleadership #dentalpodcast

    27 min

About Nobody Told Me That! A Dental Podcast with Teresa Duncan

From the publisher's feed

Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Show notes over at http://nobodytoldmethat.libsyn.com/

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