Nobody Told Me That! A Dental Podcast with Teresa Duncan

EP 152 Future of Interoperability of Dental Information with Steve Roberts, CEO of VYNE


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Imagine a dental world where patient data flows as freely as it does in medicine—no more wasted time, lost information, or clunky workarounds. Vyne's CEO Steve Roberts sits down with me to discuss why the dental industry is ready for transformational change and what that means for claims processing, practice efficiency, and ultimately, better care for your patients. I shared my frustration at the unfairness of ptient data being gatekept just for profit. It could be happening to you - it just seems normal. But it's not right.

Key Talking Points:

  • Why Patient Data Needs to Flow Freely

Dental software systems shouldn't make it difficult or expensive to easily share patient information. Uncover how the lack of interoperability holds practices back, limits care quality, and what it will take to catch up to the medical field's standards.

  • The Evolution of Claims Processing & Real-Time Demands

We talked about the trend of carriers seeing value in letting us have more access to claims and benefit information. How do we make it standard?

  • Change Healthcare's Security Breach—A Wake Up Call

Hear lessons learned from last year's Change Healthcare security crisis that exposed vulnerabilities across the entire claims ecosystem. Find out what offices and vendors are doing to build redundancy, improve security, and ensure practices never face that kind of disruption again.

Whether you're a dental professional looking to stay ahead of industry changes, or you're passionate about making your practice more efficient and resilient, this episode is packed with strategies and inspiration for embracing the future of dental claims and technology.

Connect with Vyne:

Website: https://vynedental.com/

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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

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Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/

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https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

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My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

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Visit odysseymgmt.com to check out my book, webinars and courses.

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Don't forget to check out my other podcast Chew on This - A Dental Podcast!

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Nobody Told Me That! A Dental Podcast with Teresa DuncanBy Teresa Duncan, speaker and corporate consultant

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