Don't forget to check out the video episode on YouTube! 

In this episode, I interviewed Dr. Mike Barniv who has impressive street cred in the AI, carrier and clinical arenas. He’s currently the VP of Clinical Affairs at Pearl. Dr. Barniv shared AI’s role in treatment case acceptance. Hint - it helps tremendously! We had a frank talk about how the carriers are using AI in adjudication. 

A few talking points: 

• How does AI help dentists to efficiently examine historical images to chart disease progression

• Using AI to meet carrier documentation criteria

• Is AI just denying everything? 

This is one for the insurance nerds (my people😎). Enjoy!

How to find Dr. Barniv: 

HelloPearl.com

https://play.hellopearl.com/

E-Mail

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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. 

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. 

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My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. 

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Visit odysseymgmt.com to check out my book, webinars and courses.

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Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

YouTube: https://youtube.com/@odysseymgmt

Don't forget to check out the video episode on YouTube! 

In this episode, we tackle the financial challenges of operating a dental practice, with a special focus on managing supply costs and leveraging vendor relationships. Joining us is Ted Osterer, my friend from Synergy Dental Partners, who shares great advice to optimize dental practice operations. Look at all that we covered:

• Dental Supply Management

• Navigating PPO Challenges

• Role of Group Purchasing Organizations (GPOs)

• Partnerships for Cost Savings

• Empowering Independent Dentists

I hope you find Ted's insights as valuable as I did. Thanks for listening!

How to find Ted: 

LinkedIn

Contact Number: 516-316-3671

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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. 

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. 

-------------

My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. 

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

-------------

Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

YouTube: https://youtube.com/@odysseymgmt

Don't forget to check out the video episode on YouTube! 

Lisa Greer is the California Dental Association’s dental benefit expert (and repeat guest!). We talked about quite a few topics including Change Healthcare and advice that can get you audited. We both firmly believe that the insurance coordinator is a key player in protecting the doctor’s license. Look at all that we covered: 

• Navigating Change Healthcare's Issues

• Submitting treatment on claim forms

• CDT codes and how to stay updated

• Audit preparedness

• Medicare Advantage plans

• Fraud, Waste, and Abuse Training

• Educating the next generation

I hope you find the rich insights shared by Lisa as practical as I did!

How to find Lisa: 

Lisa Greer: lisa.greer @ cda.org

LinkedIn

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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. 

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. 

-------------

My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. 

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

-------------

Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

YouTube: https://youtube.com/@odysseymgmt

Don't forget to check out the video episode on YouTube! 

Join us for a candid conversation about financial management and team development. I’m thrilled to welcome back my close friend, Dayna Johnson, a dental consultant who's made a name for herself in the world of digital workflows and accounts receivable wizardry.

We tackled these topics: 

• Why collection conversations are scary

• Transparency and practice numbers

• Investing in training and employee retention

• How to reduce no-shows

• The business of dentistry

Links from Episode: 

Novonee | Dentrix Training | Education with Dayna Johnson

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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. 

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. 

-------------

My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. 

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

-------------

Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

Don't forget to check out the video episode on YouTube! 

Understanding the impact of Dental Service Organizations (DSOs) is critical for every office manager and dentist. My friend Dr. Tony Stefanou - the founder of Connect the Dents - is a solid resource in this area. Even if you’re not planning to join one soon you should know how they operate and grow. We can all learn from the different business models which operate around us. I asked Tony what piques a DSO’s interest and that led to a great conversation about practice valuations. Take some notes with this one!  

We tackled these topics: 

• Consolidation in the Dental Industry

• The Importance of Knowing Your Practice's Value

• Geography and DSO Expansion

• Practices in High Demand

• Honing in on DSO Affiliation

• Career Paths within DSOs

Connect with Dr. Tony Stefanou:

Connect The Dents

LinkedIn

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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. 

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. 

-------------

My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. 

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

-------------

Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

Don't forget to check out the video episode on YouTube! 

Great employees are worth their weight in gold. Managing them is usually the most taxing part of the job. Different personalities, different ages - all of it comes with pros and cons. My guests - Michelle Coker and Matt Nelson from the California Dental Association - help offices with these challenges every day. We unpacked the nuanced dynamics of workplace communication and the generational differences coloring today's dental practices. I hope it’s helpful! 

We tackled these topics:

• Workplace Communication

• Onboarding & Training Importance

• Generational Differences

• Open Dialogue

• Effective Team Management

• Gender Dynamics in Dentistry

• Employee Mental Health

• The Value of Mentoring and Support

Connect with Matt Nelson: LinkedIn | Email

Connect with Michelle Coker: LinkedIn | Email

California Dental Association: Website

Conflict Management Book Recommendation by Matt: The Five Dysfunctions of a Team

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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. 

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. 

-------------

My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. 

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

-------------

Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

Don't forget to check out the video episode on YouTube! 

It’s always fun to have Rachel Wall back for hygiene updates. She’s the founder and president of Inspired Hygiene and is my go-to for shedding light on the latest trends and products in dental hygiene.

We tackled these topics: 

• The challenges of the various hygiene compensation models

• How a knowledgeable administrative team impacts patient communications

• Strategies for expanding service offerings in dental hygiene to keep pace with an evolving industry

• Newer treatments such as remineralization and enamel regeneration

Connect with Rachel Wall and Inspired Hygiene: 

• ➡️ Check out the Perio Protocol Online Bootcamp here

• Rachel’s Standard of Care free offering 

• Inspired Hygiene | Website

• Inspired Hygiene (@inspiredhygiene) | Instagram

• Rachel Wall - Founder & President at Inspired Hygiene | LinkedIn

• Inspired Hygiene | Facebook

Check out Dr. Emily Boge at Think Big Dental, as mentioned on the show.

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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. 

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. 

-------------

My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. 

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

-------------

Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

YouTube: https://youtube.com/@odysseymgmt

SHOW NOTES:

Don't forget to check out the video episode on YouTube! 

Returning guest India Chance joined me for another infection control, bug-filled episode! She's the founder of Learn to Prevent and always teaches me something new. Sometimes I wish I didn't know it but it's important for our patients and practices. Some highlights from our talk:

• Infection Control and Compliance: Autoclaves - who knew they could be a hot topic? See what I did there? 😄 We talked tracking parameters for every autoclave cycle and how digital solutions are becoming the standard. 

• HIPAA Compliance: She shared what to expect during an audit and how to deal with the stress on managerial staff and practice owners. India shares why it motivated her to create a comprehensive onboarding program for new hires. 

• The Importance of Compliance: India talks about her transition from dental hygienist to an infection control inspector.

• Social Media and Compliance: The potential risks and repercussions of posting on social media platforms, especially concerning HIPAA, OSHA violations, and infection control breaches, are highlighted. Release forms and best practices for using patients' images or likeness on social media - make sure you have them or risk legal action! 

For more information on India Chance's programs and services, visit her website to learn more about infection control, HIPAA, and OSHA compliance.

Connect with India:

Learn2Prevent: https://www.learn2prevent.com/

FB: https://www.facebook.com/Learn2Prevent

Learn2Prevent™️ (@learn2prevent) • Instagram photos and videos

LinkedIn: https://www.linkedin.com/company/learn2prevent/

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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power. 

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. 

-------------

My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. 

If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

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YouTube: https://youtube.com/@odysseymgmt

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter and don't forget to check out the video episode on YouTube! 

In this episode, I sat down with Dr. Bryan Laskin – a dental tech entrepreneur, an author and a good friend. He's been on before (Ep 76) and just like last time, the conversation flowed. Dentistry is changing behind the scenes. We think of progress as materials updates and faster scans. But what happens when the changes occur behind the scenes yet have such a huge impact on your job? Some highlights from our talk:

• Digital Transformation and Interoperability: We started by exploring the progression of dentistry from analog to digital and now, Bryan's concept of interconnected dental practices. He emphasized the urgency of interconnected electronic dental records and the barriers hindering quality care and innovation.

• Patient Records and Compliance: The lack of standard procedures for patient data sharing and record access was a chief concern. We dissected the potential fines for non-compliance with federal regulations, and the absence of insurance coverage for such penalties. Bryan provided insights into efforts being made for the development of standards in dental data accessibility.

• Clinical and Business Integration: The focus then pivoted to the integration of clinical and business insights in dentistry for collective success. We delved into the necessity of this harmonious relationship and the impact it has on the industry as a whole.

• Challenges and Solutions: The discussion flowed into the challenges faced in dental practices, including misdiagnoses stemming from disparate referral forms and varied laboratory versions. The need for accurate information for precise diagnostics was heightened.

• Government Intervention and Future Outlook: We rounded off with thoughts on potential government intervention to reform the dental industry, with an emphasis on integrating medical and dental operations and addressing workforce challenges. Bryan shared his perspective on the future of dental technology and the promising advancements up ahead.

Connect with Dr. Bryan Laskin at bryanlaskin.com where you can also find the link to get his new book, Dental Disorder.

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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

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Are you looking for guidance with medical billing? Aren't we all! Check out Dental Classroom Online and use ODYSSEY for a 10% courtesy:  https://www.dentalclassroomonline.com/

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Synergy Dental Partners offers lower prices for your dental supplies and services

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. 

-------------

My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. 

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

-------------

Don’t forget to check out my other podcast Chew on This - A Dental Podcast! 

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter and don't forget to visit our YouTube channel! 

In this episode, I was joined by Andrew Johnston, RDH, co-founder of “A Tale of Two Hygienists,” and the man responsible for The Dental Podcast Network at Dental Economics. He's also a restorative hygienist. Also making an appearance was Editor-In-Chief at Dr. Bicuspid and my Chew On This Podcast co-host, Kevin Henry. We discussed some of the noticeable movements that have been shaking the current norms in the dental industry:

• Artificial Intelligence: We had to discuss the world of artificial intelligence (AI) and its industry impact. From its potential applications in administrative tasks and clinical settings to concerns about accuracy and overreliance, we tackled the evolving role of AI in the dental field for 2023 and beyond.

• Compacts between states for dental licenses: We're facing challenges with dental professionals obtaining licenses in different states and the impact on competency and efficiency. The concept of compacts is significant as it highlights the need for agreement on education standards and scope of practice across states. This issue of differing standards and practices has implications for the mobility and professional development of dental practitioners. And yes, we go into what a compact actually means!

• Evolving landscape of industry events:  Declining attendance at dental conferences introduces financial strain to vendors. It's actually helped the rise of online CE platforms. There's a need for a different approach to attract quality education and speakers to create an amazing attendee experience. 

Let's see if 2024 brings improvements but we should be prepared for new developments.

Connect with Andrew Johnston at A Tale of Two Hygienists

Connect with Kevin Henry on his IG page and at Kevin Speaks Dental

Don’t forget to check out my other podcast, Chew on This - A Dental Podcast!, also with Kevin as my co-host.

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Huge thanks to Curve Dental for sponsoring this episode! Grab a demo with them through the link below (no affiliate money to me) and see if they're a fit.

curvedental.com/duncan

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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

-------------

My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. 

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**