Culture Focused Practice

In this episode of The Culture Focused Practice Podcast, I (Dr. Tara Vossenkemper—yep, still weird calling myself that) dive into the reality that conflict is inevitable in group practices. But here’s the kicker: how you, as a leader, handle it will make or break your team.

We’re not aiming for a conflict-free practice (that’s a fantasyland I don’t live in). Instead, I’ll walk you through how to set the tone for healthy conflict resolution so disagreements strengthen your practice instead of blowing it up.

Here’s what we’re covering:
✔️ The biggest leadership mistakes when handling conflict (and what to do instead)
✔️ Why emotional intelligence and psychological safety are your best tools for managing tension
✔️ How to tell the difference between a systems problem vs. a personal issue (because they’re not the same, and treating them like they are is a disaster)
✔️ Real-world conflict scenarios and practical strategies to navigate them like a pro
✔️ How to empower your team so they’re not running to you for every minor disagreement

🚨 Ready to build a practice where conflict isn’t a constant dumpster fire? Join the Culture Focused Practice Membership for deeper support, real talk, and the resources you need.

Episode Breakdown:

00:00 – Intro (I promise, conflict isn’t the enemy)
00:27 – Why conflict actually helps your team (when handled well)
04:22 – The biggest leadership screw-ups in conflict
05:55 – The mindset shift that makes conflict easier to navigate
17:52 – Real-world conflict scenarios (because theory only goes so far)
20:08 – Handling workplace disagreements like a leader
22:05 – Personality clashes: When it’s a them problem vs. a you problem
26:15 – Dealing with a pot-stirrer (you know the type)
30:55 – Practical conflict resolution strategies you can use today
35:00 – Teaching your team to self-manage conflict (so you’re not the default referee)
37:52 – Wrapping up + where to go next

🔗 Don’t just listen—get the tools to build a conflict-savvy practice. Join the Culture Focused Practice Membership now!

In this episode of the Culture Focused Practice Podcast, I’m diving into why onboarding isn’t just a box to check—it’s the foundation for long-term success. If you’re hiring but not setting people up right, you’re basically rolling out the red carpet for high turnover. Not ideal.

We’re talking about getting crystal clear on expectations, weaving culture into the process (instead of hoping they just pick it up), and making sure new hires feel supported from day one and beyond. I’ll break down the biggest onboarding mistakes (seriously, don’t do these), plus practical ways to create a smooth, welcoming, and actually effective onboarding experience. And yes, automation can help—if you do it without sucking the humanity out of the process.

I’ll also share simple ways to collect feedback so you can tweak and improve your onboarding instead of running the same broken system on repeat. Let’s do this.

Episode Breakdown:
00:00 – Intro & Welcome
00:07 – Why onboarding actually matters
04:43 – Common onboarding mistakes that sabotage success
05:27 – The must-have elements for solid onboarding
07:37 – How to embed culture into onboarding from day one
14:43 – Keeping new hires supported beyond week one
17:51 – Automating without losing the human touch
20:09 – Final thoughts + easy action steps
22:27 – Wrap-up & resources to keep improving

🔗 Resources & Next Steps:

👉 Join The EOS Collective for Group Practices on Facebook for more discussions on leadership, hiring, and culture: www.facebook.com/groups/eoscollective

👉 Work with me inside the Culture Focused Practice Membership to build a stronger, people-first practice: https://www.taravossenkemper.com/culture-focused-practice

In this episode of the Culture Focused Practice podcast, I’m diving into the four most common hiring mistakes that group practice owners make and, more importantly, how to stop making them.

I’ve seen these mistakes firsthand (because I’ve made them, too), and I know how much bad hires can drain your time, money, and practice culture. So, let’s talk about why hiring too fast, ignoring red flags, over-prioritizing skills, and weak onboarding are wrecking your team (and what you can do instead).

00:00 Introduction to Hiring Mistakes (Let’s set the stage: why hiring mistakes cost more than you think.)
01:31 The Impact of Bad Hires (Spoiler: It’s more than just an annoying employee—it’s a full-on culture hit.)
04:39 Mistake #1: Hiring Too Fast (Desperation hiring = recipe for regret. Let’s slow it down.)
08:05 Mistake #2: Ignoring Red Flags (If you’re justifying weird behavior now, it’s gonna bite you later.)
12:36 Mistake #3: Prioritizing Skills Over Culture (Great on paper ≠ great for your team.)
17:03 Mistake #4: Weak Onboarding (A new hire without structure = instant disengagement.)
21:47 Closing Thoughts + What to Do Next

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If you’re finding value in these episodes, hit that follow button and leave a review! It helps other practice owners find this content—and keeps me fired up to keep making it. 

Take This Further:

👉 Want to get hiring (and practice culture) right? Join The EOS Collective for Group Practices! It’s a free Facebook group where we break down EOS, hiring, and leadership strategies without the fluff. Jump in here: www.facebook.com/groups/eoscollective

💡 Looking for a deeper dive? The Culture Focused Practice Membership is where we go beyond podcasts and into real support, training, and strategy for group practice owners who actually want to build a thriving team. Join us here: www.taravossenkemper.com/culture-focused-practice

That’s it for today - now go forth and hire smarter!

In this inaugural content episode of the Culture Focused Practice podcast, Dr. Tara Vossenkemper discusses the top four challenges faced by group practice owners. The episode covers topics such as hiring and retention, clarity on roles and responsibilities, balancing clinical caseloads with managerial duties, and staying on top of financials. Tara provides practical solutions and insights for each struggle, emphasizing the importance of assessing skills and cultural fit during hiring, defining clear roles and responsibilities, reducing clinical work to focus on business growth, and managing financials effectively. Additional resources and support options for practice owners are also highlighted.

00:00 Introduction to the Culture Focused Practice Podcast

00:43 Struggle #1: Hiring and Retention Challenges

05:37 Struggle #2: Lack of Clarity on Roles and Responsibilities

09:38 Struggle #3: Balancing Caseload and Management Duties

12:08 Struggle #4: Understanding and Managing Financials

14:58 Conclusion and Additional Resources

In the debut episode of the Culture Focused Practice Podcast, Dr. Tara Vossenkemper introduces herself as a consultant, group practice owner, and enthusiast of practice-related topics. She outlines the podcast's focus on ownership, business culture, and leadership within group practices. Key themes include hiring, team dynamics, conflict resolution, and implementing the EOS (Entrepreneurial Operating System) framework. Emphasizing a practical and down-to-earth approach, Tara plans to present mostly solo episodes, with occasional coaching, Q&A sessions, and interviews. She also highlights her mobile lifestyle, her informal style, and ways for listeners to connect through subscribing, joining her free EOS Facebook group, or engaging with her Culture Focused Practice membership.

00:00 Introduction to the Culture Focused Practice Podcast

00:26 Purpose and Audience of the Podcast

01:06 Why This Podcast Exists

01:50 Episode Format and Structure

03:10 Topics to be Covered

04:58 Personal Style and Approach

06:53 Subscription and Membership Information

08:00 Conclusion and Welcome

In this introductory episode of Culture Focused Practice, Dr. Tara Vossenkemper dives into the core aspects of developing a thriving group practice culture. The podcast targets practice owners and leaders who are ready to enhance hiring, retention, team dynamics, leadership structuring, and overall practice management. Dr. Vossenkemper emphasizes her straight talk approach, promising episodes filled with practical, jargon-free advice. The podcast will feature a mix of solo episodes, interviews, and Q&A sessions, with opportunities for listeners to submit topic requests. Join Dr. Vossenkemper in this journey to create an incredible practice culture.

00:00 Introduction to Culture Focused Practice

00:19 Meet Dr. Tara Vossenkemper

00:54 Podcast Overview and Expectations

01:59 Engagement and Interaction

02:11 Conclusion and Invitation

Join the Culture Focused Practice Membership!
Work with Tara!