Curious Juneau

Curious Juneau

By KTOO Public Media
Download on the App Store

Curious Juneau episodes

  • Why is gas cheaper in Auke Bay? And why is it cheaper to fly to Seattle than Ketchikan?

    The De Hart’s gas station in Auke Bay charged $3.49 per gallon on Feb. 15, 2024. (Katie Anastas/KTOO)

    https://media.ktoo.org/wp-content/uploads/2024/05/12CJgas.mp3

    On a sunny Saturday at the Fisherman’s Bend gas station back in February, Juneau resident Joyce Sepel was filling up her tank. She said the Auke Bay gas station is her favorite.

    “I’ve been going to Fred Meyer because it was cheaper,” she said. “But now I’ll just watch. I like coming here. It’s convenient, and I love watching the water here while I do it. But they’ve been the most competitive during the winter.”

    Do you have a Curious Juneau question? Submit it at the bottom of the page.

    On Valentine’s Day, prices at Auke Bay stations were cheaper than elsewhere in Juneau — as much as 40 cents cheaper. De Hart’s charged $3.50 per gallon, and the Fisherman’s Bend station charged $3.51. 

    Meanwhile, Mike’s Airport Express was charging $3.70 per gallon. Petro One was charging $3.58 at its Lemon Creek station. Downtown, the Delta Western station was charging $3.90.

    Some listeners have asked us why gas tends to be cheaper in Auke Bay. For her last Curious Juneau, erstwhile KTOO reporter Katie Anastas decided to find out. And as a bonus, she took on another reader question: Why does it cost more to fly to Ketchikan than to fly all the way to Seattle?

    Catching drivers before they head south

    Matthew Lewis is an economics professor at Clemson University. He studies how gas stations compete with each other, and how consumers respond to that competition.

    “If consumers are driving or commuting a fair distance, they’re probably passing more gas station options along the way,” he said. “So that gives much more flexibility in where consumers might purchase.”

    If someone lives in Auke Bay and drives to Lemon Creek or downtown for work every day, that driver passes by a lot of gas stations. Lewis said the Auke Bay stations need to keep prices low to try to catch those drivers before they go south.

    “It is on the outskirts of where people are,” he said. “It’s not a convenient location for a lot of people, and so they need to have a relatively low price to stay competitive. Stations on a prominent, convenient part of a heavily traveled road or downtown can charge a high price and many consumers will still go.”

    But gas stations do compete within neighborhoods

    More broadly, four things affect the cost of gas, according to the U.S. Energy Information Administration. The biggest is the cost of crude oil, which makes up more than half of the retail price of gasoline. Lower oil production drives up crude oil’s cost per barrel. 

    Taxes and the costs of refining and distribution make up the rest.

    As those costs change, so do the prices at the pump. But ultimately, Lewis said, stations decide how much they think they can charge.

    The Fisherman’s Bend gas station charged $3.50 per gallon of unleaded gas on Feb. 15, 2024. (Katie Anastas/KTOO)

    When the crude oil and refined gasoline prices go up, the stations have to raise their prices and they do so fairly rapidly,” he said. “But when oil and wholesale costs go down, the stations tend to be a little bit slower to lower their price.”

    Lewis said competition drives stations’ prices, even within the same neighborhood. Back in October, the Juneau Empire reported an 80-cent per gallon difference between the two Auke Bay stations.

    “Prices do change regularly, so consumers really often aren’t all that well informed about what different stations are charging at different points in time,” Lewis said.

    So next time you need to fill up, call around to a few stations. The lowest price could be closer than you think.

    Along those same lines…

    An Alaska Airlines flight comes in for a landing at the Juneau International Airport. (Heather Bryant/KTOO)

    Have you ever wondered why it’s sometimes cheaper to fly from Juneau to Seattle than to Ketchikan? Some of our listeners have.

    Alaska Travelgram writer Scott McMurren answered us with a question: “How many airlines fly between Juneau and Seattle?”

    There are two.

    “So Alaska and Delta compete on that route, particularly in the summer,” McMurren said. “The next question is, how many airlines offer jet service between Juneau and Ketchikan?”

    For jet service, there’s just one.

    Like gas prices, it comes down to competition. Multiple airlines will compete for customers. But if one airline has a monopoly on a route, like Alaska Airlines does from Juneau to Ketchikan, it’s up to them to set the price. 

    Curious Juneau

    Are you curious about Juneau, its history, places and people? Or if you just like to ask questions, then ask away!

    • What do you want to know about Juneau?
    • Name*
    First
    Last
  • Email*
  • Phone
  • Zip Code
  • ZIP / Postal Code
  • Submit

    6 min
  • How well does Juneau recycle, and where does it all end up?

    Signs tell Juneau residents where to deposit their recyclables at the city Recycling Center in Lemon Creek. (Photo by Adelyn Baxter/KTOO)

    https://media.ktoo.org/wp-content/uploads/2024/04/05CJRecycling.mp3

    Editor’s Note: After we finished this story, a power outage forced the city’s recycling center to close for repairs. The city’s public works department says the recycling facility is full right now and won’t be able to receive any new materials for at least a few days.

    It’s a nearly universal experience in Juneau. 

    It’s Saturday. You pull up to the city recycling center in Lemon Creek and methodically separate the Number 1 and 2 plastics, tin, glass, aluminum and cardboard you’ve used over the past week into their separate piles. Then you get back in your car to finish your weekend errands, which probably include Costco. 

    Do you have a Curious Juneau question? Submit it at the bottom of the page.

    But do you ever stop to wonder what happens to all of that material after you drop it off?

     Over the years, several Curious Juneau listeners have asked where Juneau’s recycling ends up. A few even wonder if it’s really getting reused, or if some of it ends up in a landfill. 

    And what about contamination – can incorrectly separating recyclables cause Juneau’s shipments to be rejected?

    “Our stuff is considered the gold standard,” said Juneau Recycleworks Operations Manager Stuart Ashton. “They will actually take it and if they’ve got a tour coming up, they’ll bring that stuff out and for observation because it’s so good. It’s that good.”

    Where does it all go?

    Ashton is talking about the staff of a big recycling facility in Tacoma, Washington. That’s the short answer. Your recycling goes to Tacoma.

    Separated recycling gets condensed into cubes by a baler, then it’s shipped by barge to Waste Management’s JMK Fibers recycling facility. 

    They process about 180,000 tons of material per year. Ashton said Juneau makes up about 1,400 tons of that. 

    Jackie Lang with Waste Management’s Northwest region said while there’s always room for improvement, Juneau’s reputation for good recycling outshines many of the other communities they serve. 

    “They are pretty darn good at it,” Lang said. “We see that in the material that we receive from Juneau. We see that residents and businesses are working hard to put the right material in the right container.”

    In Tacoma, industrial-scale machines sort Juneau’s recycling before it gets shipped to end markets. 

    “Plastics sorted at this particular recycling facility end up in fleece-type clothing and backpacks,” Lang said. “Some plastics are made into rigid plastic products like plastic buckets or maybe laundry baskets or storage bins. Tin cans are recycled into rebar, aluminum cans become new aluminum cans. And cardboard boxes become new boxes, water bottles become new water bottles.”

    Does recycling make a difference?

    National headlines in recent years have bemoaned the unsavory realities of recycling, like the fact that only a tiny portion of what gets put in recycling bins worldwide actually ends up being reused. 

    Lang said the commodity market for recycled materials fluctuates constantly based on global supply and demand. She acknowledged that the market had dipped in recent months, but said that Waste Management has recently invested millions into improving equipment at its Tacoma facility to make sure more of what they receive does get recycled. 

    “Recyclables that arrive at our recycling center are sorted and shipped to manufacturers who are waiting for that material,” she said. “So the demand is reliable and steady for the products that we recycle every day.”

    More and more, headlines and studies warn us about the threat of microplastics in our environment, even here in Alaska. 

    Recycling has long been touted as the way to avoid plastics pollution. But a recent report from the Center for Climate Integrity investigates how the oil and plastics industries used recycling as a public relations tool for decades, despite privately acknowledging that recycling often costs more than producing new plastics. 

    The report accuses corporations of suppressing this information, leading to the rise in global plastic pollution. 

    How can Juneau residents be better recyclers?

    Back in Juneau, there’s still the question of what to do with those pesky items that don’t have a proper bin. 

    Juneau’s curbside recycling program is done through Alaska Waste, which accepts plastics 1 through 7. 

    Ashton says the city’s recycling facility only accepts #1 and #2 plastics. He noted that #5 has become more valuable on the market, but it’s not as simple as suddenly deciding to accept it. 

    “It really is more about sustainable practices,” he said. “Trying to retrain an entire population of 30,000 people, you can only take number one and two plastics for two decades and then switch. If it gets more expensive, we have to stop it in a couple of years.”

    Another thing to keep in mind is that if the plastic caps and lids don’t have a recycling stamp with a 1 or 2 on them, they’re not allowed. And plastic bags? They’re never recyclable, although Fred Meyer sometimes collects used bags. 

    Nearly all of the recycling collected curbside and at the city facility eventually leaves town. But not all of it. Waste Management actually grinds up glass at the dump. Ashton says the landfill uses it in place of gravel.

    “It is our best reuse material in this town, from my perspective,” Ashton said. 

    So where could Juneauites improve their recycling habits? Ashton says the curbside recycling program sees the most contamination. That’s probably because there’s less oversight — and less social pressure to get it right. 

    Curious Juneau

    Are you curious about Juneau, its history, places and people? Or if you just like to ask questions, then ask away!

    • What do you want to know about Juneau?
    • Name*
    First
    Last
  • Email*
  • Phone
  • Zip Code
  • ZIP / Postal Code
  • Submit

    6 min
  • What happened to the fast-food restaurants that used to be in Juneau, and why aren’t there more today?

    Makenzie O’Halloran makes a sandwich at Subway in the Mendenhall Valley on Tuesday, March 12, 2024. (Clarise Larson/KTOO)

    https://media.ktoo.org/wp-content/uploads/2024/04/CJfastcurious3.wav

    Fast-food restaurants have come and gone from Juneau for decades — but very few stick around for long. 

    Beyond Subway, McDonald’s, Domino’s, Papa John’s and Papa Murphy’s, you won’t find any other national chains in the capital city. Sure, there are restaurants like Pel’meni’s or Crepe Escape downtown where you can get food fast, but that’s not what we’re talking about.

    Do you have a Curious Juneau question? Submit it at the bottom of the page.

    Some residents, like Ken Judson, who was grabbing a Subway sandwich during a recent lunch hour, wish they had more choices. 

    “Oh you know, Taco Bell or Burger King. Arby’s,” he said. “We see the commercials, but we’re always stuck with the one McDonalds, and there used to be other stuff. I think there’s still room for more.”

    He’s right — partly. Juneau once had popular chains like Taco Bell, Burger King and Wendy’s. Some even had multiple locations. But they came and went. Several Curious Juneau listeners asked KTOO why that is.

    Any day of the week you can pull up to McDonald’s in Juneau and grab a Big Mac and fries. It’s right by the McNugget intersection. When it opened in 1982, corporate officials said it sold more hamburgers and fries in its first week than any other store in the company’s history. 

    And at one point there were two McDonald’s in Juneau. A second one opened downtown, four years after the first one, where Heritage Coffee is now. That one closed in 2010.

    The former downtown McDonald’s location in Juneau. (Photo courtesy of City and Borough of Juneau)

    There’s no Taco Bell in Juneau today, but once there were two of those, too. Wendy’s, Kentucky Fried Chicken, Taco Time, Burger King and Baskin Robbins — they all came and went by the mid-90s. Burger King even had a food truck, but that shut down, too. 

    Bruce Denton opened the Senate Building on South Franklin Street downtown in 1982 and still owns it today. Wendy’s and Burger King had locations there in the 80s. 

    “It’s interesting when you look historically at Juneau,” he said. “I mean, we had a Kentucky Fried Chicken for years that isn’t here anymore. We had Taco Time and a Taco Bell. McDonald’s is kind of the sole success story.”

    Denton said the downtown area is tough for restaurants in general — but especially fast food —  because you can’t put in a drive-thru, and there’s not enough foot traffic. 

    “They clearly weren’t getting enough traffic,” he said. “Particularly in the winter. And you think about the cruise ship passengers, one thing about the cruise is that they’re royally fed. So there’s not a lot of tourists that are scrambling in to eat.”

    One of the few fast-food restaurants in Juneau that has passed the test of time is Subway. Its owner is Assembly member Wade Bryson.

    A photo of the old Wendy’s restaurant in the Senate Building downtown where the Bear’s Lair and Juneau Artist’s Gallery now reside. (Photo courtesy of Senate Mall)

    He said owning any business in Juneau is tough, but trying to make money in fast food here is like walking a razor-thin wire. 

    “What do you call a business without profit? You call it closed,” he said. “So, once a business doesn’t cross a profit threshold, it can’t continue to operate. It is hands-down one of the most challenging locations in the United States to operate a business.” 

    Bryson took over the two existing Subway restaurants in Juneau in 2004, one in the valley and one downtown. The downtown location burned down less than a year later. He opened another one in Lemon Creek in 2010, but that closed in 2015. Then he opened yet another one downtown, but closed it in 2020. 

    Like many businesses in Juneau, he said that fast-food restaurants deal with three big issues: inflated prices, lack of housing and a struggle to find workers. To make a profit, he said he typically needs to charge about 30% more than what a Subway sandwich would cost in the Lower 48.

    “The cost of food is just escalating literally on a daily basis,” he said. “And in Alaska, the housing crisis, which led to the employment crisis, which led to the wage crisis, which has now compounded the housing crisis — I mean, it’s all just circling together.”

    None of this is new. Even back in 1995, former McDonald’s owner and operator Mike White told the Juneau Empire that finding employees in Juneau was tough. Dale Martens, the former vice president of the Anchorage Taco Bell of Alaska was quoted in the story saying that staffing in Juneau “has always been a challenge.” 

    Bryson said the demand for fast food in Juneau hasn’t gone away, but running a restaurant in Juneau often just doesn’t pencil out. 

    “I wish I had a dollar for every time someone asked me to open a Taco Bell here in town — I would have had enough money to do it,” he said.

    Curious Juneau

    Are you curious about Juneau, its history, places and people? Or if you just like to ask questions, then ask away!

    • What do you want to know about Juneau?
    • Name*
    First
    Last
  • Email*
  • Phone
  • Zip Code
  • ZIP / Postal Code
  • Submit

    5 min
  • Why do Juneau’s thrift stores fill up so fast? And what can we do about it?

    The Salvation Army Family Store on a busy Saturday donation day in February 2024 (Photo by Anna Canny/KTOO)

    https://media.ktoo.org/wp-content/uploads/2024/03/26cjthrift.wav

    Dick Wood wrestled white garbage bags and cardboard boxes from the backseat of his beat up red car.

    There were children’s books, toys and clothes that once belonged to Wood’s son, who is 35 now with a brand new baby.

    “We were saving it for his kid, and they don’t want it,” Wood said. “His generation, they don’t want clutter.”

    Wood pulled out a yellow, plastic hobby horse mounted on a rusted blue frame, then a crib with a sun-faded orange cover.

    Do you have a Curious Juneau question? Submit it at the bottom of the page.

    “Vintage,” Wood said. “Vintage is hot!”

    When Juneau residents want to get rid of their vintage wares — or their junk — they can line up for Saturday donation days at the Salvation Army Family Store. Behind Wood, there are dozens of cars waiting. They spill over into the parking lot across the road.

    Everything that’s dropped off gets packed into a shipping container in the store’s back parking lot. Once that fills up, anyone left waiting in line is turned away. Sometimes, the store gets so full that they have to stop taking donations altogether.

    That’s left people like KTOO listener Mary McEwen with would-be donations piling up in their attic or the trunk of their car.

    “I mean, a lot of us have a bag somewhere that’s like, ‘Oh man, next time I have time on a Saturday morning for that one window where you can drop things off at Salvation Army,” McEwen said.

    For this installment of Curious Juneau, McEwen asked KTOO to find out why it’s so hard to get rid of things in town — and what alternatives are there when the thrift stores fill up.

    Volunteer Jamie Raymond packs donations into a shipping container is the back lot of the Salvation Army Family Store downtown (Photo by Anna Canny/KTOO)

    Everything — including the kitchen sink

    On a sunny Saturday in February, Salvation Army store manager Christina Austin was all bundled up. But the weather hinted of spring. That usually leads to a spike in donations.

    Juneau’s many seasonal residents also contribute to the ebb and flow. Austin said there’s more people trying to get rid of things at the ends of the legislative session and the tourist season.

    “They just get stuff, just for the season, and then they fill their apartment or their studio just temporarily,” Austin said. “People always say that they’re just borrowing it, and it’s coming back to the store.”

    The store’s capacity to accept those donations is mostly limited by staffing, Austin said. She’s one of two full-time employees, but all of the sorting and pricing is done by volunteers.

    Those volunteers ebb and flow with the seasons too. Folks drop off during the holidays or over the summer. Also, a lot of volunteer groups disbanded during the pandemic. It’s taken a while to rebuild them.

    Mary Ellen Frank stands next to the sorting table at the Salvation Army Family Store. All the donated household items – including two kitchen sinks – are examined and priced here by volunteers (Anna Canny/KTOO)

    Mary Ellen Frank stuck around. She spends every third Saturday in the store’s back room, stationed in front of a giant sorting table, which has everything — a box of dented water bottles, a teasing comb in its original packaging from the 1960s, a vintage dissection kit in an alligator leather carrying case. And not one, but two kitchen sinks.

    “I don’t know why the kitchen sink has to be there. I don’t even think I could pick that up,” Frank said. “That’s unusual. There’s always something new.”

    Frank’s job is to decide what’s sellable. She’s an avid second-hand shopper herself — it’s how she sources materials as the curator of Juneau’s doll museum — so she approaches the table with an open mind.

    Other options for recycling old clothes: Clothing swaps — host one with friends or participate in a public one such as the swap at the Mendenhall Valley Public Library on Saturday 3/23 at 12 p.m.

     

    “We’ve got a good balance of people that are kind of like, ‘Ehhh, get rid of it,’ Frank said. “And me like, ‘Ahhh, that has so much potential!’”

    Still, Frank estimates they throw out about 20% of what gets dropped off. So far, she’s discarded some cloth face masks, a tote bag with torn handles and a scorched, stained potholder.

    It’s not unheard of for people to donate straight up trash. Austin worries that could become more common because of rate hikes at the landfill. 

    Junk items can clog up operations at the St. Vincent De Paul thrift in the Mendenhall Valley, too, according to store manager Sharon Mallet. And at both stores, things that don’t sell within a few weeks have to be cleared to make more space on the store floor —  which means some things might head to the landfill later.

    Mallet said she does her best to prevent that, because she learned to make the most of secondhand materials while growing up in the Caribbean.

    “I grew up on an island, so this to me — I think I just fit right in,” Mallet said. “I remember as a kid, you made everything last or you reused it a different way.”

    Items that are beat-up but usable go to the Dan Austin Center Free Store. Shrunken wool sweaters get put aside for a local artist who makes mittens for people experiencing homelessness. And ripped cotton t-shirts become rags, which the store sells to boat owners or contractors.

    Though the garbage collectors come once a week, Mallet said she can’t remember the last time the store’s dumpster was full.

    Still, Juneau’s thrift stores say they can barely keep up, even for perfectly sellable items. Unlike the Salvation Army store, the St. Vincent De Paul store is open four days a week instead of just one. And they have more full-time staff.

    Store manager Sharon Mallett stands in the storage room of the St. Vincent De Paul thrift store. The store received more than 400 donations in the first three weeks of February 2024 (Anna Canny/KTOO)

    Even so, Mallet says they have to put a cap on how much stuff they can take.

    “Because once we take it we also have to sort it, price it, hang it,” she said. “There’s a lot involved with it after we get it.”

    In February alone they took more than 500 donations. By March, St. Vincent De Paul’s had posted a sign that said “No More Clothes” in the window by their donation drop-off.

    “Clothing we have an abundance of,” Mallet said. “We never lack for clothing cause we get so many donated.”

    Both stores say they receive an abundance of women’s clothes, especially shoes and accessories.

    Some community organizers have started to hold occasional clothing swaps, to provide an alternative to thrift stores. Community Clothing Swap Juneau and the Southeast Alaska Gay Lesbian Alliance each hold one quarterly.

    An old-timey solution

    After local artist Mary McEwen submitted her Curious Juneau question, she found herself dreaming up her own ways to reuse old clothing that she and her friends had piling up.

    “I was thinking about it in the context of Juneau, where like, if you can’t donate clothes, what do you do with them?” McEwen said. “And so that got me thinking about reuse. And that got me thinking about weaving.”

    Artist Mary McEwen weaves scraps of a pink cotton sweatshirt into her current project (Anna Canny/KTOO)

    Though she had never woven before, McEwen bought a vintage loom on Craigslist. Now, three years later, her downtown weaving studio houses three wooden looms and a huge variety of used textiles. There’s a bag of worn-out pajama pants in one corner, a stack of misprinted t-shirts on the floor, and a big garbage bag full of socks.

    There are a half-dozen multi-colored rugs around, and on every loom there’s a work-in-progress. One small rug incorporates strips of plastic bags. Another has alternating stripes of old jeans and a pink cotton sweatshirt.

    McEwen uses the local thrift stores herself.

    “I mean, everything I’m wearing, except for my socks and underwear, was thrifted,” McEwen said. “At this point in my life, I don’t buy any clothing firsthand.”

    But she found herself frustrated when they couldn’t take donations. More than that, she found herself wondering what to do about clothes that don’t last long enough to make it to the second hand market. 

    “We have more like, fast fashion throwaway kind of stuff that doesn’t survive long enough, without falling apart to become something in a thrift store,” McEwen. “So I was thinking, you know, what if what if we use this kind of old-timey solution to this current problem?”

    Artist Mary McEwen shows off what remains of a pair of jeans, which she cut up to to weave into rag rugs (Anna Canny/KTOO)

    Rag rugs, which people have woven from scrap fabric for hundreds of years, became her answer. McEwen has been able to source most of her materials from friends and family — stuff they had a hard time donating but couldn’t bring themselves to throw out.

    Though she advocates for reducing clothing purchases and mending or repairing garments when possible, McEwen said that using rugs to keep stuff out of the landfill has been a great challenge for her as an artist.

    “I think, what color combinations am I going to use, and what other ways can I think of to elevate the aesthetics of it?” McEwen said. “Even though it is garbage, and even though we are going to step on it on the floor.”

    Curious Juneau

    Are you curious about Juneau, its history, places and people? Or if you just like to ask questions, then ask away!

    • What do you want to know about Juneau?
    • Name*
    First
    Last
  • Email*
  • Phone
  • Zip Code
  • ZIP / Postal Code
  • Submit

    7 min
  • What are the original Lingít names for Juneauʼs mountains?

    Snow dusts trees on a mountain in Juneau on Nov. 30, 2023. (Katie Anastas/KTOO)

    https://media.ktoo.org/wp-content/uploads/2024/03/CJnames_lede.mps_.mp3

    Anywhere you go in Juneau, there are mountains shooting up all around. Mt. Juneau and Mt. Roberts loom over downtown. Across the channel, Mt. Bradley – better known as Mt. Jumbo – notoriously blocks South Douglas from getting much sun. And in the valley, there’s Thunder Mountain — supposedly named for avalanches rumbling down its slopes.

    A listener asked KTOO what the local mountains’ original Lingít names are. For this installment of Curious Juneau, Yvonne Krumrey spoke with Lingít educators to find out. 

    Do you have a Curious Juneau question? Submit it at the bottom of the story.

    Like most of Juneau, Kristen Rankin likes to hike. On some of those hikes, she started wondering what some of her favorite peaks were called, before they were named after settlers.

    “I love to be up on all of the mountains around us,” she said. “And I think it’s really important to know those names, and I want to. I want to feel connected with the land and the history.”

    When she was thinking about that history, she couldn’t help but see how names like Mt. Juneau have only been around for a short time.

    “We have these names that have been in existence for places for what — 150 years tops,” Rankin said. “And then there are the names for places, that these names have been around for thousands of years.”


    University of Alaska Southeast Lingít Language Professor X̱’unei Lance Twitchell says, from a Lingít perspective, the newer names don’t make much sense. 

    “Imagine if your grandmother was 98 years old, and her name was Nora, and I met her and I started calling her Sally. And then you say, ‘Hey, my grandma’s name is actually Nora.’ And if my response is, ‘I’ve been calling her Sally for like a week now.’ And if that’s my response, to just keep calling her by a different name, then it sounds kind of silly,” Twitchell said. “But from a colonial perspective, people say ‘It’s been called that for, like 100 years.’ And so 100 years compared to 18,000 is not a very significant amount of time.”

    And the staying power of these men’s names isn’t just a coincidence, he said.

    “What you have behind that is erasure of Indigenous peoples,” Twitchell said.

    A Lingít tour of Juneauʼs peaks

    (Click on words in gray boxes to hear their pronunciation)

    Twitchell said there are much older names for these mountains. Let’s take a tour, starting with the one the tram goes up. That one has mostly been called Mt. Roberts over the last century or so.

    “Starting a little towards Thane there’s a place called Wooshkeenax̱ Deiyí,” he said. “And Wooshkeenax̱ Deiyí is ‘trails going up together.’”

    And the one that now shares Juneau’s name?

    “Coming over this way, Yadaa.at Kalé,” Twitchell said. “If you’re standing kind of right outside these studios and looking up towards the mountains that are kind of to the left of downtown, that’s Yadaa.at Kalé.”

    You might recognize Yadaa.at Kalé as the name of the high school, which makes sense, since it faces the school. That name means “beautifully adorned face.” But that’s just the name of the face of Mt. Juneau — the top has a different name. 

    “Then if you look up from the high school, there is a mountain with a bit of a rounded top,” Twitchell said. “And that is Shaa Tlaax̱, and Shaa Tlaax̱ is a moldy head.”

    And in the Mendenhall Valley, there’s the one that most of us call Thunder Mountain.

    “Tleix̱satanjín is the one in between Costco, and the Valley over there,” he said. “And so Tleix̱satanjín is ‘hands at rest.’”

    Then on South Douglas, there’s Mt. Bradley – though it’s mostly known as Mt. Jumbo.

    “If you were standing here, downtown you look across, then there’s a mountain on the other side, on the big island over there,” Twitchell said. “It’s called Sayéik.”

    Sayéik means “spirit helper,” and it’s also part of the name for the elementary school in Douglas.  Twitchell said he knows the language is a learning curve.

    “As we sort of use these names more, we shouldn’t be afraid of making mistakes,” he said. “And so some people are gonna say Sah-YEEK, as opposed to Sayéik. And that’s not a big deal.”

    He said with gentle corrections, the right pronunciations will come with time. 

    ‘You should always be working to learn to be an Indigenous person of the world.’

    If you want to learn, there are classes you can take. Neelaatugha Anna Clock is a local Lingít language teacher. She’s Koyukon Athabascan and Eyak, so she learned the language as a visitor on Lingít land. 

    “Indigenous place names often describe the landscape or how to survive on it, how it can be useful to you, what to watch out for there — whereas colonial place names are often named after a person of power or wealth in a faraway land, because settlers wanted to honor that person if they funded their trip or whatever,” she said. 

    Clock said the Lingít language community is full of resources that can help people who live in Juneau to learn more about the land through language. She said she sees it as a vital part of getting to know this place. 

    “Having traditional stories, to read and listen to, and then having the language community was a big part for me of understanding and feeling like I belong there — even though I’m not of Lingit heritage, but I belonged there as a student,” she said.

    One of Clock’s mentors, Marie Olson, an Áak’w Ḵwáan elder, gave Clock some advice that informed how she thinks of her language journey and her role in the world around her.

    “One of the things she told me was, ‘You should always be working to learn to be an Indigenous person of the world,’” Clock said.

    ‘Now it’s time to do this with the land itself.’

    Twitchell said that for most of these place names, it’s not a matter of changing a name to a Lingít one, but changing it back to what it was called before settlers came. 

    “When we look at place name restoration, we’re not looking at changing things so much as saying it never should have changed in the first place,” he said. “We were here, we belong. The land belongs to us, we belong to the land. And this relationship is not something that anyone had a right to remove.”

    Language learners are scrambling to record as many place names as possible, he said. It’s a race against time because the number of elders who hold that knowledge dwindle each year. There are just seven master speakers now.

     But, he said, there’s room for new place names too. 

    “It’s a living language,” Twitchell said. “And we could make new names as new things emerge, or as we find places where we couldn’t document those names in time. But we can make some names based on the knowledge that we have of this area.”

    And, Twitchell said, mountains and valleys are a great place to start.

    “We’ve done this with some schools, and that’s been effective. Now it’s time to do this with the land itself,” he said.

    He said he believes in a future where everyone living here won’t think twice about saying they’re going for a hike up Wooshkeenax̱ Deiyí, or that their kid goes to school at Kax̱dig̱oowu Héen.

    Curious Juneau

    Are you curious about Juneau, its history, places and people? Or if you just like to ask questions, then ask away!

    • What do you want to know about Juneau?
    • Name*
    First
    Last
  • Email*
  • Phone
  • Zip Code
  • ZIP / Postal Code
  • Submit

    7 min
  • Curious Juneau: Why does Alaska’s Capitol building have a ground floor?

    Alaska’s Capitol has a ground floor and a first floor. It’s relatively uncommon in American buildings. (Katie Anastas/KTOO)

    https://media.ktoo.org/wp-content/uploads/2023/07/24capitol.wav

    When Americans walk into a multi-story building, they’d usually say they’re on the first floor. Not in the lobby of Alaska’s Capitol building.

    “It has a very European feel to it,” tour guide Kirk Smith said on a recent morning tour. “Right now, you are not on the first floor, you are on the ground floor. And the reason for that is that, as a multi-agency federal building, it was required to have a post office in it.”

    Kirk Smith leads a tour of Alaska’s Capitol building. (Katie Anastas/KTOO)

    Smith said visitors often wonder why that is. KTOO listener Sylvan Robb asked us to find out for this installment of Curious Juneau.

    The Capitol was built in 1931. That was before statehood, so it was built to serve as a federal and territorial building. The post office was on the second of six stories, but Juneau’s steep streets still made it possible to put entrances and loading docks on that floor — on the uphill side, on 5th and Seward Streets. So the architects called that the first floor and called the one below it the ground floor.

    “In order to meet the post office’s requirements of having a first floor street entrance, they had to call this the ground floor,” Smith said in the lobby.

    The doorway to Seward Street is still there, though the post office is long gone. When Alaska became a state in 1959, the building became the state Capitol. In the years that followed, the post office and other federal offices moved to the newly constructed Juneau Federal Building.

    “There’s nothing of it left,” Smith said. “It would be nice if there was an antique post office box or a teller window or something, but there’s really nothing there. It just looks like a hallway. It’s too bad.”

    This used to be the employee entrance to the post office. Now, it’s just another hallway in the Capitol. (Katie Anastas/KTOO)

    One lingering sign of the building’s history, though, is its art deco style. 

    “I like to refer to the architectural style that’s in use here as ‘early 20th century American post office,’” Smith said.

    Like many other federal buildings and post offices built during that time, the Capitol was designed by the Treasury Department’s Office of the Supervising Architect.

    That office’s designs have come in handy for local architect Wayne Jensen. He’s been involved in many projects at the Capitol over the years, including renovations of the House and Senate chambers and remodels of committee rooms. Most recently, he oversaw seismic upgrades throughout the building, which took years of work between legislative sessions.

    That’s when Jensen saw one remnant of the old post office. 

    “When we did the demolition, we found a door that was kind of closed into one of the walls,” he said. “I don’t remember if it said ‘post office’ on it, but that was the one thing we did find.”

    This 1930 photo shows a rear view of the Capitol under construction. (M272-2 Alaska State Library Manuscript Collection)

    Jensen has studied the original architects’ ink-on-linen drawings. He said putting the post office on the first floor makes sense – that floor is bigger than the ground floor, and it has better street access.

    “The ground floor isn’t as large as the other floors,” Jensen said. “It goes back into the mountain, back into the hill, so it’s truncated a little bit. Plus it has the boiler rooms and all those things that are not really occupiable spaces. But the first floor has access on the back side of the building and on Seward Street.”

    According to the building’s original floor plans, the door to Seward Street was an employee entrance and the one to 5th Street was the public entrance. The post office lobby and work room took up the entire east wing of the first floor. Postal workers would sort the incoming mail in the workroom and feed it into post office boxes.

    “I know stories from people who lived here in the ‘50s, ‘60s – they would go there every day to get their mail and it became a social area,” Jensen said.

    This door, which goes out to Seward Street, was once the employee entrance to the post office. The steep street allows for a street entrance into the second story of the building. (Katie Anastas/KTOO)

    Jensen said the history of the Capitol building is worth remembering. Before construction started, Congress only allocated enough money to pay for half of the block where the building stands today. Juneau residents raised the rest of the money and then gave the property to the federal government.

    “The community got together and said, ‘Well, if the feds can’t do it, we can do it ourselves,’” Jensen said. “It’s very Juneauite. Over the years, we’ve done a lot to keep the Capitol here and support the Capitol, and that was one of the first efforts to do that.”

    The post office may be a nearly-forgotten piece of the building’s history. But it’s why today’s visitors need to pay extra attention to what floor they’re on inside the Capitol.

    Curious Juneau

    Are you curious about Juneau, its history, places and people? Or if you just like to ask questions, then ask away!

    • What do you want to know about Juneau?
    • Name*
    First
    Last
  • Email*
  • Phone
  • Zip Code
  • ZIP / Postal Code
  • Submit

    4 min
  • Curious Juneau: What caused the jumble of fallen trees near the ferry terminal?

    A jumble of fallen trees at Auke Nu Cove caught the attention of a Curious Juneau listener (Photo by Anna Canny/KTOO)

     

    https://media.ktoo.org/wp-content/uploads/2023/06/26microbursts.wav

    If you look across Auke Nu Cove from the parking lot at the Juneau ferry terminal, there’s a strange patch of fallen trees — about a dozen — that are splayed out in all directions.

    Jesse Escamilla drives by on his evening commute every day. He’s used to seeing the occasional downed tree around his Lena Point home, but the fallen trees at Auke Nu Cove seemed mysterious and distinct.

    “It looked odd, like it was isolated,” he said. “I remember it almost looking like someone with a bulldozer went and purposefully flattened that whole area.”

    Escamilla grew up in Texas, and the pattern reminded him of the mark tornados leave. That became one of his two working theories.

    “Option one would be Godzilla, and option two would be a tornado,” he said. “Both of those are viable, in my opinion.”

    National Weather Service Meteorologist Rick Fritsch says the fan of fallen trees could be evidence of one of Juneau’s weirdest wind phenomena.

    “To me, that sounds a whole lot like a microburst,” Fristch said.

    The Southeast Alaska Land Trust manages the wetlands by the trees. Their conservation staff said the trees came down during a major wind storm that happened in October 2021.

    That storm blew down dozens of trees across town. They hit houses and crushed cars, and in some neighborhoods they caused days-long power outages. It took days to clean up the mess of scattered trunks and branches.

    The strong winds spread across all of Juneau. But in the small area around Auke Nu Cove, the wind may have generated a microburst, which can cause distinctive damage.

    Fritsch says a microburst starts with a really strong gust of wind that blows straight down from the sky.

    “And it comes down on the ground and it hits and goes out in every direction,” Fristch said.

    As the winds gush outwards, they can exceed 100 mph — typically causing a lot of damage in a very small area. Just like what Escamilla noticed at Auke Nu Cove.

    Elsewhere, microbursts are often associated with thunderstorms. When a thunderstorm forms, a swell of warm air rises to create clouds, which get heavy as they fill with rain or hail. If they get too heavy, they can release a strong gust of air that speeds toward the ground. That’s a microburst.

    But thunderstorms are rare in Juneau, and that’s not what happened in the October storm. The alternative is even more interesting. It has to do with how wind interacts with Juneau’s coastal mountains.

    “We in the business talk about straight-line winds, microburst winds and cyclonic winds, which are more associated with tornadoes. Basically circular,” Fritsch said.

    Wind has basic, somewhat predictable directions, too. During a high pressure system — the kind that’s associated with clear skies — winds spiral clockwise and outwards to form gentle breezes. When a stormy, low-pressure system forms, winds spiral counterclockwise and inwards, building speed as they turn.

    Those are the basics, but they’re not enough to predict exactly how the wind will behave.

    “How do you get these winds flowing the way they do?” Fritsch said. “The topography on the inside is everything.”

    Wind — like all weather in Southeast Alaska — is heavily influenced by topography.

    Take straight-line winds. They’re strong storm winds that blow in just one direction. In stormy weather, they race down Gastineau Channel.

    “So there’s sea level there. And then we got 3,000 feet on this side and 2,500 feet on this side,” Fristch said, pointing to downtown Juneau and Douglas on a map. “And that just acts like a natural funnel.”

    That funnel directs strong gusts across Mendenhall Peninsula and up the runway at Juneau International Airport — in the case of that October storm, for nearly 24 hours. It kept planes on the ground, and it pushed many of the trees at the end of the runway to their breaking point.

    Straight-line winds caused most of the tree falls during the storm, but the mystery treefall at Auke Nue Cove can probably be linked to what’s called the mountain wave phenomenon.

    When wind hits a mountain, it’s forced upward. Then it hits a mass of stable air high in the sky, which pushes it back down. Those opposing forces make the wind move in an up-and-down wave motion.

    When there are really strong winds and a stable air mass around Gastineau Channel, that wave action creates the famed Taku Winds in downtown Juneau.

    But mountain waves can also cause microbursts. In some cases, clouds form under the mountain waves. When the windy waves pass over the top of a cloud, the friction can cause the cloud to start turning.

    “You can’t necessarily see it spinning, like a sideways tornado,” Fritsch said. “But it is rotating. That’s the rotor cloud.”

    On the side of the rotor cloud by the mountain, there are strong updrafts; on the far side, strong downdrafts. As gusts come over the mountains, they can get caught in those rotor clouds, spiraling and speeding up into the downdraft side of the cloud. And that downdraft can break away and come down as a microburst.

    When that happens, it has the potential to cause Godzilla-sized damage. Fritsch isn’t sure that’s what took down the trees at Auke Nu Cove, but he says it’s the natural explanation.

    “It may have been that you had this air that hit the Mendenhall Peninsula, and it rose, and it got trapped in a rotor,” Fritsch said. “And on the far side of the rotor, it went straight down.”

    Fritsch said the wind is leaving its mark on Alaska’s landscape every day.

    “Somewhere, there will be some kind of wind anomaly in the great, huge, awesome state of Alaska that will probably go unnoticed,” he said. “Because there’s nobody there to see it.”

    Curious Juneau

    Are you curious about Juneau, its history, places and people? Or if you just like to ask questions, then ask away!

    • What do you want to know about Juneau?
    • Name*
    First
    Last
  • Email*
  • Phone
  • Zip Code
  • ZIP / Postal Code
  • Submit

    4 min
  • Curious Juneau: How big is the Coast Guard’s presence in Juneau?

    A Coast Guardsmen working on the recovery of the 81-year-old tugboat Tagish, which sank just south of Juneau’s cruise ship docks in December, 2022. (Courtesy of Coast Guard Sector Juneau)

    https://media.ktoo.org/wp-content/uploads/2023/05/29CoastGuard_adjusted.mp3

    At a Coast Guard change-of-command ceremony on Thursday, about 30 active-duty Coast Guardsmen gathered with some retirees, friends, and family under a tent at the Juneau docks. Young service members, wearing light blue uniforms and white caps, stood at attention while officers sent one officer off and welcomed another to town. 

    Senior Chief Boatswain’s Mate Sean Crocker, the officer in charge for Station Juneau, said he didn’t want to come to Alaska when he was younger. But now he’s going to miss it. 

    “It’s a little more bitter than sweet. And it’s not because I’m going to miss all the amazing fishing, hunting, boating,” he said. “For me, it’s going to be the people.”

    The ceremony marked a passing of the torch from Crocker to Chief Boatswain’s Mate Nicholas Sedberry, who will now direct the 25-person Station Juneau. 

    Capt. Darwin Jensen, commander of Sector Juneau, said that in Crocker’s two years of service, his unit conducted 90 search-and-rescue operations. Still, Crocker’s wife couldn’t make the ceremony. Their daughter graduated from kindergarten that morning. 

    “Even more important,” Jensen said. 

    Chief Boatswain’s Mate Nicholas Sedberry, Capt. Darwin Jensen and Senior Chief Boatswain’s Mate Sean Crocker at Coast Guard change-of-command ceremony on May 25, 2023 in Juneau. (Yvonne Krumrey/KTOO)

    That’s how the Coast Guard is in Juneau – part of the community. 

    “You don’t see a huge Coast Guard base down here. There’s Coast Guard here, there’s Coast Guard there,” said former Coast Guard captain Ed Page, who founded the Marine Exchange after he retired. “We’re more integrated in the community.”

    While the Coast Guard is not as visible a presence in Juneau as some other Alaska military communities, it is large. A Curious Juneau reader wanted to know just how large — and how much the Coast Guard contributes to Juneau’s economy.

    ‘A major footprint’

    Coast Guard members in Juneau might serve in the local unit — Station Juneau — or they might be involved or in regional or statewide management. Sector Juneau manages activities in Southeast, and District 17 runs the Coast Guard for all of Alaska. Both have their administrative offices in Juneau’s federal building.

    Lt. Catherine Cavender works in waterways management for Sector Juneau. She says there are about 150 Coast Guard members in Juneau altogether and 270 throughout Southeast.

    Like Page, she points to the lack of a base in Juneau, Coast Guard members live in houses and apartments all over town — they get their cars fixed, hair cut, and buy groceries at the same places everyone else does.

    The Coast Guard’s headquarters inside the federal building in Juneau. (Photo by Jacob Resneck/CoastAlaska)

    And they face the same challenges finding housing as the rest of the community.

    “I lived in a hotel for four months before I was able to move into my rental,” Cavender said.

    Meilani Schijvens of the research firm Rain Coast Data says that as of 2019, Coast Guard members had more than 400 dependents living in Juneau, too.

    “It’s a major footprint. And then we also have people who work for the Coast Guard who are not active duty,” she said. “It does end up being a significant economic driver in the community.”

    The Storis years

    Damon Stuebner works at the state library. He made a documentary about the Coast Guard cutter Storis, which was based in Juneau in the 1940s and 50s.

    He says that in the past, the Coast Guard’s presence was a lot more visible.

    “If the ship had to leave for an emergency situation, the first officer of the ship — the executive officer — would call around to the Imperial and the Red Dog and say ‘Is my crew there? Get them out,’” he said. 

    The Coast Guard Cutter Storis in Juneau in October 2006. (Creative Commons photo by Gillfoto)

    Stuebner says the movie theater even used to have a red light that would start flashing to tell Coast Guardsmen to report for duty, right away.

    The work was different then, too.

    “When the Storis was based here in Juneau, she did a lot of the normal things as what you would expect from the Coast Guard to do,” Stuebner said. “But what they also did was what was known as the Bering Sea Patrol. This was a series of duties of transporting teachers to rural villages along the coast.”

    Stuebner said the Coast Guard also delivered mail, groceries and supplies to coastal villages. 

    “When statehood came around, then those duties dramatically shifted, and a lot of that burden went to the state,” he said.

    Stuebner says that the Storis – which was stationed in Juneau from 1948 to 1957 before moving to Kodiak — even had a pitbull mascot named Red Dog — rumored to have been “acquired by suspicious means from the Red Dog Saloon.”

    Red Dog, mascot of the Cutter Storis. (U.S. Coast Guard photo)

    A Swiss Army knife

    What does the Coast Guard do now? A lot of things, says Page.

    The Coast Guard served in certain combat situations like Vietnam and Bahrain, said Page, but typically, those serving don’t face violence of that sort. 

    “It’s a different type of service. It’s not just ‘Well, there’s a war, fight it.’ There’s a war all the time,” he said. “The war is in protecting the environment, the war is saving lives when the vessel sinks.”

    Joe Geldhof, a maritime lawyer, said the Coast Guard rises to its many roles in Juneau.

    U.S. Coast Guard and Hecla Greens Creek Mine crews deploy a boom April 3, 2019 to contain a fictitious heavy fuel oil spill at Hawk Inlet. (Photo courtesy of Coast Guard Sector Juneau)

    “It’s kind of like a Swiss army knife — it’s got a lot of tools,” he said. “And they do extremely well.” 

    Sector Juneau has a huge area of responsibility — from Dixon Entrance to Icy Bay. Geldhof says that between the size and the amount of work, it’s a lot for one group to take on. 

    “I would say the Coast Guard is a reflection of all the disparate activities that they’re required by law to undertake,” he said. “Fisheries enforcement, drug interdiction at some point — you might conclude if you really study it, that they have too many tasks.”

    They keep coming back 

    Cavender has served one year in town so far, with two more to go. One of her favorite parts of being stationed here? Fishing. 

    “I did catch a king salmon from the beach, which I’m very proud about,” she said.

    It’s a new hobby that she started here. She says Juneau is a nice place to be stationed.

    Coast Guard Station Juneau on Sept. 22, 2015. (Photo by Jeremy Hsieh/KTOO)

    “People definitely come back here for their last tour, or come back here and know that they want to retire here,” she said. “It’s really rare to see people retour so heavily in one spot.”

    She said the town can feel like home to a lot of servicemembers, who integrate more into the community than they would elsewhere. 

    Jensen, who commands Sector Juneau, says servicemembers look for opportunities to come back once they’ve been stationed here. He’s on his third tour in Juneau.

    Curious Juneau

    Are you curious about Juneau, its history, places and people? Or if you just like to ask questions, then ask away!

    • What do you want to know about Juneau?
    • Name*
    First
    Last
  • Email*
  • Phone
  • Zip Code
  • ZIP / Postal Code
  • Submit

    5 min
  • Curious Juneau: Why does that speed limit sign say 19 ½ mph?

    A sign at the airport tells drivers to go no faster than 19 1/2 mph. (Katie Anastas/KTOO)

    https://media.ktoo.org/wp-content/uploads/2023/05/05sign.wav

    On a rainy afternoon at the Airport Dike Trail, Laura Minne is walking her dog, Bodhi. Over on the airport side of the fence, a speed limit sign tells drivers to go no faster than 19 ½ miles per hour.

    When asked if she has a theory for why it’s such a specific number, Minne laughs.

    “I can only imagine,” she says. “Whoever did it has to be pretty wonderful to have that humor.”

    Airport Manager Patty Wahto says that person was a member of the airfield crew several years ago. The idea was to get the attention of the many workers who were driving faster than the actual speed limit of 20 mph.

    “When the 20 mph signs were posted, you could ask people what the speed limit was,” Wahto wrote in an email. “They would either answer that they didn’t know, or that they didn’t think there was a speed limit posted.”

    Studies show drivers remember fewer details about routes they’re more familiar with. Dwight Hennessy is a professor at Buffalo State University who studies traffic psychology. 

    “The reality is, we can’t pay 100% perfect, focused attention on everything all the time,” Hennessy said. “If you have a monotonous environment, where everything is the same, breaking it up grabs our attention. We’re more likely to process things once we’ve paid attention to them.”

    That’s why the 19 ½ sign works, he said. It stands out, which makes drivers think about the speed limit more.

    The explanation gave Minne, the trail goer, an idea.

    “So let’s just try that on Egan, right?” she said.

    In fact, the Alaska Department of Transportation will try out a slower speed limit on Egan Drive this winter, though not quite as low as 19 ½ mph. From Nov. 1 to Jan. 31, the speed limit will be 45 mph from Mendenhall Loop Road to the Sunny Point interchange — a reduction of 10 mph. New radar speed signs will let drivers know how fast they’re going.

    Nathan Purves, a traffic and safety engineer for the department, said the goal is to reduce winter crashes near Fred Meyer.

    “That was where the majority of crashes were happening,” he said. “When it was icy out, people were trying to make that turn through traffic. The goal is by slowing people down, we’ll have bigger gaps in the traffic, and it’ll be easier to make the crossing.”

    But a reduction much bigger than 10 mph could do more harm than good, he said. Drivers make assumptions about the correct speed limit based on the characteristics of a road, like its width and what kinds of buildings surround it. If DOT suddenly changed Egan’s speed limit to 25 mph, Purves said, most drivers would probably feel more comfortable driving faster.

    “There would be the outliers that are like, ‘It says we’re supposed to go 25 on Egan, I’m going 24 because I’m not going to speed,’ and then here comes somebody going like, ‘Well I’m comfortable at 65,’” he said. “This person that’s following the law is being endangered.”

    Like the airport, some cities are trying to make all of their speed limit signs more noticeable. In Seattle, transportation officials have added signs at more frequent intervals. They also lowered speed limits on arterial and residential streets by 5 miles per hour. The city reported a 22% decrease in crashes.

    Time will tell whether the temporary speed limit and radar signs will reduce wintertime crashes on Egan. But, at the airport, the 19 ½ sign seems to be doing the trick.

    Curious Juneau

    Are you curious about Juneau, its history, places and people? Or if you just like to ask questions, then ask away!

    • What do you want to know about Juneau?
    • Name*
    First
    Last
  • Email*
  • Phone
  • Zip Code
  • ZIP / Postal Code
  • Submit

    4 min
  • What happened to Juneau’s Taco Bell?

    Charles McKenry poses in front of the menu at Juneau’s downtown Taco Bell in 1999. (Photo courtesy of Charles McKenry)

    https://media.ktoo.org/wp-content/uploads/2022/05/03TacoBell.mp3

    In the late ’90s, Juneau had two Taco Bells. But by the early 2000s, they were both gone. Juneau has a history of fast food franchises coming and going, but the disappearance of the Taco Bells left a lot of rumors in its wake, from “employees were selling drugs” to “wasn’t it hepatitis?”

    “Every business is gonna have drama and rumors and this and that,” said Jennifer Solano, who used to work at the Taco Bell in Juneau’s Mendenhall Valley. “To be honest, Taco Bell was a good, wholesome place to work. They taught me enough that I’ve been able to raise a family, continuing my career managing fast food restaurants.”

    Solano runs a Subway in Anchorage now, but she started working for Taco Bell in Juneau as a teenager. In the mid-nineties, it sat where the Asiana Garden restaurant is now, across from Super Bear. 

    “We were having repeated problems with the [produce] shipments,” Solano said.  “We would have to throw away sour cream, cheeses, lettuce, tomatoes. They were coming in continuously frozen when they were only supposed to be refrigerated, and we were having to waste a lot of money.”

    Solano eventually became an assistant manager. She said getting quality produce from the Lower 48 was just one of many problems.

    “Everything in the building was just kind of crumbling and falling apart,” Solano said. “There were so many times that the grease trap had to be re-done because the pipes underneath all the flooring were so old and brittle that they were actually collapsing.”

    A smaller, Taco Bell Express restaurant shared a space with Subway in downtown Juneau before closing in 1999. (Photo courtesy of Charles McKenry)

    Plumbers were called in to try to fix the issue at night, which meant workers the next morning were walking on temporary floorboards.

    “It’s not an overnight project,” she said. “So then we tried to keep staffing minimal so nobody was running into each other or getting hurt.”

    The maintenance turned into a cycle. A pipe would be fixed, the flooring would be replaced, and another pipe would collapse somewhere else. 

    The Valley Taco Bell also went through several different managers. Solano said she often picked up the slack when one of them was attending meetings in Anchorage. At one point, it became a combination Taco Bell and Baskin Robbins.

    “They would expect somebody that’s making burritos to go over and make a frappuccino,” Solano said. “You know, you gotta make cakes out of ice cream and you have to be able to decorate them and trying to run a Taco Bell side and trying to make cakes was pretty rough for me.”

    Repairs became so expensive that the owners started looking for a new building to move to.

    “But there was no good place in Juneau 18-20 years ago to put a fast food restaurant with a drive-thru in it,” Solano said. “So they decided they were gonna cut their losses and just go ahead and close the doors.”

    Some workers didn’t even have advance notice that the restaurant was closing. They showed up the next day to a note on the door and were told to pick up their compensation checks.

    The Valley location was the last Taco Bell to exist in Juneau, but at one point, the city had two — there was a smaller Taco Bell Express downtown. It shared a space with a Subway in a building where Sealaska Heritage is now.

    In 1997, Juneau’s downtown Taco Bell won a Golden Bell award. It was named seventh in the nation for quality and service out of 1500 franchise stores. (Photo courtesy of Charles McKenry)

    Charles McKenry started there in 1987 and worked his way up to general manager.

    “Taco Bell was doing a competition called the Golden Bell,” McKenry said. “We managed to take that store to number seven in the nation for quality and service out of 1,500 franchise stores.”

    But the downtown restaurant wasn’t very profitable. It closed in the summer of 1999 when the corporate office decided to focus its efforts on the Valley location. McKenry was transferred there as a shift manager to try to improve the service.

    “The gentleman running the store insisted that no one listen to me because it was his store and he would teach them his way, not necessarily the Taco Bell way,” McKenry said. “He didn’t care about quality or service. It was all about his bottom line, even if it meant not being honest about some of the numbers.”

    Eventually McKenry quit because of that manager, but his experience wasn’t all bad.

    “We had great people,” McKenry said. “It was a fantastic product. I mean I thoroughly enjoyed working for Taco Bell itself, but you can only take so much.”

    Now if you’re craving a Crunchwrap Supreme, the Lunch Crunch Wrap at the Lemon Creek Breeze In is pretty similar.

    Curious Juneau

    Are you curious about Juneau, its history, places and people? Or if you just like to ask questions, then ask away!

    • What do you want to know about Juneau?
    • Name*
    First
    Last
  • Email*
  • Phone
  • Zip Code
  • ZIP / Postal Code
  • Submit

    5 min

About Curious Juneau

From the publisher's feed

In Juneau, quirky people, untold stories and little mysteries are as abundant as the rain. For the things about Juneau you can’t Google, why not work with a KTOO reporter to satisfy your curiosity? …