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Customer Engagement and Retention Lessons From India’s E-Commerce Leader, Fynd
The E-commerce industry has been one of the biggest beneficiaries of the COVID-19 pandemic due to the change in customer behavior. With customers shopping online to satisfy their shopping needs, brands have had to cater to their customer’s needs by delivering personalized experiences across channels.
Fynd is India’s largest offline-to-online (O2O) omnichannel platform that works with brands & retailers to sell products across different online & offline channels beyond the store. Customers can buy these products on Fynd’s website or the app or other prominent marketplaces like Amazon, Myntra, Tata CLiQ, Ajio, Flipkart and Google.
To understand how Fynd aims to reach out to a wider user base by collaborating with us to achieve a high notification delivery rate through Netcore’s Smart Push technology, we caught up with Puneet Sachdev, Lead & Product Growth Manager at Fynd.
Puneet highlights the following:
Tune in to learn how e-commerce brands are directly engaging with customers across different channels through personalization to accelerate growth!
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By Netcore
5
11 ratings
The E-commerce industry has been one of the biggest beneficiaries of the COVID-19 pandemic due to the change in customer behavior. With customers shopping online to satisfy their shopping needs, brands have had to cater to their customer’s needs by delivering personalized experiences across channels.
Fynd is India’s largest offline-to-online (O2O) omnichannel platform that works with brands & retailers to sell products across different online & offline channels beyond the store. Customers can buy these products on Fynd’s website or the app or other prominent marketplaces like Amazon, Myntra, Tata CLiQ, Ajio, Flipkart and Google.
To understand how Fynd aims to reach out to a wider user base by collaborating with us to achieve a high notification delivery rate through Netcore’s Smart Push technology, we caught up with Puneet Sachdev, Lead & Product Growth Manager at Fynd.
Puneet highlights the following:
Tune in to learn how e-commerce brands are directly engaging with customers across different channels through personalization to accelerate growth!