Customer Experience Analysis with Alisa Poncher-072

In this episode we dive into the topic of auditing an underperforming community. Alisa Poncher-President of Strategic Business Specialists, introduces her unique approach that goes beyond the typical evaluation of pricing or product. Instead, she focuses on what truly matters—the experience customers encounter throughout the entire process of purchasing a new home.Alisa Poncher has been an integral part of the New Home Industry for the past 22 years. Alisa is the President of Strategic ...