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Customer Experience and Accountability | Ep. 61
In this episode, we talk with Amanda Donnelly, DVM, MBA, about how accountability affects the customer experience in veterinary medicine. Donnelly is a second-generation veterinarian with more than 30 years in the profession, as well as the author of the book “Leading and Managing Veterinary Teams: The Definitive Guide to Veterinary Practice Management."
"The Business of Practice" podcast is brought to you by CareCredit. Learn more at carecredit.com.
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By Business of Practice
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In this episode, we talk with Amanda Donnelly, DVM, MBA, about how accountability affects the customer experience in veterinary medicine. Donnelly is a second-generation veterinarian with more than 30 years in the profession, as well as the author of the book “Leading and Managing Veterinary Teams: The Definitive Guide to Veterinary Practice Management."
"The Business of Practice" podcast is brought to you by CareCredit. Learn more at carecredit.com.
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