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Customer Experience: How to Use Social Media to Be Amazingly Helpful
Shep Hyken is a speaker and both a New York Times and Wall Street Journal best‐selling business author who has been entertaining audiences with his unique presentation style for over 25 years.
As a customer service expert, he works with companies that want to build loyal relationships with their customers and employees. His programs combine important information with entertainment.
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By Jeff Korhan interviews leading business growth experts.
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Shep Hyken is a speaker and both a New York Times and Wall Street Journal best‐selling business author who has been entertaining audiences with his unique presentation style for over 25 years.
As a customer service expert, he works with companies that want to build loyal relationships with their customers and employees. His programs combine important information with entertainment.