We talk with Alan Porter about customer experience insights inspired by everyday life. We also chat about his new book, CX Trinity: Customers, Content, and Context. https://www.linkedin.com/in/alanjporter/ https://www.amazon.com/CX-Trinity-Customers-Observations-Experience/dp/1937434745

We talk with Alan Porter about customer experience insights inspired by everyday life. We also chat about his new book, CX Trinity: Customers, Content, and Context. https://www.linkedin.com/in/alanjporter/ https://www.amazon.com/CX-Trinity-Customers-Observations-Experience/dp/1937434745

We talk with Alan Porter about customer experience insights inspired by everyday life. We also chat about his new book, CX Trinity: Customers, Content, and Context. https://www.linkedin.com/in/alanjporter/ https://www.amazon.com/CX-Trinity-Customers-Observations-Experience/dp/1937434745

Customer Experience in the Real World

How can you create more meaningful content? Bonnie and Sara explore strategies and seek inspiration for content creators, because we’re experienced enough to know how much we don't know yet. Unscripted conversations highlight new perspectives and different ways to co-create content that's best for your customers.

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Customer Experience in the Real World

Customer Experience in the Real World