Customer Experience Talks

By Institute Of Customer Experience Management (Ecole hôtelière de Lausanne)

The Institute of Customer Experience Management (ICEM - https://icem.ehl.edu/) has been launched at Ecole hôtelière de Lausanne in September 2020 with the vision of becoming the leading CX research in... more

FAQs about Customer Experience Talks:

How many episodes does Customer Experience Talks have?

The podcast currently has 12 episodes available.

Customer Experience Talks episodes:

May 06, 2021 #S1E1: Prof. Barbara Neuhofer: the only way to go extramile is to provide meaningfull, personalised customer experiences.
Institute of Customer Experience Management has a pleasure to interview Mrs FH-Prof. Dr. Barbara Neuhofer, who is a professor and Head of Experience Design at Salzburg University of Applied Sciences in Austria.
...more
25min
April 30, 2021 Dr Alessandro Inversini - Introduction to the ICEM
Introduction to the podcast series issued by Institute of Customer Experience Management at EHL by the director of the Institute, Dr Alessandro Inversini
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5min

FAQs about Customer Experience Talks:

How many episodes does Customer Experience Talks have?

The podcast currently has 12 episodes available.

More shows like Customer Experience Talks

Want to become a Customer Experience Leading Brand? Talk with Shep Hyken

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Customer Experience Talks

FAQs about Customer Experience Talks:

How many episodes does Customer Experience Talks have?

Customer Experience Talks episodes:

FAQs about Customer Experience Talks:

How many episodes does Customer Experience Talks have?

More shows like Customer Experience Talks

Want to become a Customer Experience Leading Brand? Talk with Shep Hyken