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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
By Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and ma... more
4.4
77 ratings
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time episodes:
April 21, 2016How are your POPS and PODS doing? 
April 14, 2016FACE It: You Should Improve Your Customer Experience April 14, 2016FACE It: You Should Improve Your Customer Experience April 07, 2016Running with a 92 Year Old Man: Lessons in Living and Serving Fully April 07, 2016Running with a 92 Year Old Man: Lessons in Living and Serving Fully March 31, 2016Through the Mirror of Your Customer March 31, 2016Through the Mirror of Your Customer Dr. Michelli, discusses in this week's episode disruptive innovation...Download Standard Podcasts...moreMarch 24, 2016Predictability in an Unpredictable World: Consistency and the Power of Brand March 24, 2016Predictability in an Unpredictable World: Consistency and the Power of Brand March 17, 2016Which Should Come First? In this week's episode, Dr. Michelli, discusses whether employees or customers should come first...
...more
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.