Customer Care Channel

Customer Journey Mapping: The Simple Tool That Instantly Improves Customer Experience


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In this episode, we unpack the simplest tool that can instantly improve your customer experience — the customer journey map. No jargon. No complicated software. Just clarity.


You’ll learn:

  • Why your customer journey isn’t what you think it is
  • The hidden friction points costing you sales
  • The 5 stages every business needs to get right
  • A simple 3-step method to map your customer journey today


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If you want happier customers, smoother interactions, and more repeat business — this episode is your starting point.


Listen now and map your way to a better experience.

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Customer Care ChannelBy Lisa Baker