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Customer Satisfaction with A.I. and the Human Touch with Eric Kades
Eric Kades is the Founder and CEO of JetSense, the leader in AI-driven digital communication and customer support solutions, and TextChat, a highly personalized live chat tool that brings the timeless touch of human connection to the sophistication of AI technology. Join Eric and me as we dive into a conversation about Chatbots, AI, and how they relate to conversational interfaces -- whether it be customer support, service, or sales.
TOPICS
01:00 – Starting Young on the Road to Entrepreneurship
02:57 – Using Technology to Help the Less Fortunate
03:55 – A Life-Changing Experience
05:59 – The Role of Artificial Intelligence
06:47 – Will Robots Replace Humans?
10:38 – The Human Touch and Efficient Customer Support
15:03 – Closing the Deal: Product Demos Matter
17:03 – The Future of TextChat
19:14 – On Building a Team
20:15 – The Key to Innovation
RESOURCES
https://titans.titanology.world
https://titanology.world/time-management/mini-course/
https://titans.titanology.world/mastermind
https://jetsense.ai/
https://www.textchat.com/
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By Stefaan De Vreese
5
22 ratings
Eric Kades is the Founder and CEO of JetSense, the leader in AI-driven digital communication and customer support solutions, and TextChat, a highly personalized live chat tool that brings the timeless touch of human connection to the sophistication of AI technology. Join Eric and me as we dive into a conversation about Chatbots, AI, and how they relate to conversational interfaces -- whether it be customer support, service, or sales.
TOPICS
01:00 – Starting Young on the Road to Entrepreneurship
02:57 – Using Technology to Help the Less Fortunate
03:55 – A Life-Changing Experience
05:59 – The Role of Artificial Intelligence
06:47 – Will Robots Replace Humans?
10:38 – The Human Touch and Efficient Customer Support
15:03 – Closing the Deal: Product Demos Matter
17:03 – The Future of TextChat
19:14 – On Building a Team
20:15 – The Key to Innovation
RESOURCES
https://titans.titanology.world
https://titanology.world/time-management/mini-course/
https://titans.titanology.world/mastermind
https://jetsense.ai/
https://www.textchat.com/