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Find full show notes and links at: https://camphacker.tv/podcast/2025/culture-customer

Mastering Camp Culture: From Disney Magic to Tea-Kettle Secrets!

Dive into the latest episode of the CampHacker Podcast, where Travis Allison, Chris Hudson, and Heather Withrow unravel the secrets behind creating a vibrant and intentional camp culture. From the enchanting influences of Disney to the practical magic of a 'nurse mobile' during check-ins, this episode is packed with quirky insights and savvy advice. Learn why first impressions matter, how to win over new campers and their parents, and why serving tea might just be the ultimate camp hack. Plus, discover how to ensure your camp's invisible culture is always visible to those who matter most. 

Join the conversation and take your camp's customer service game to the next level!

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Tool of the Week - Make Yourself a Better Camp Director

• Travis -  Best personality test based on science https://www.tiktok.com/@idiotic_shrimp/photo/7474823467444210990?is_from_webapp=1&sender_device=pc&web_id=7446923457428456965
• Chris - List of LGBTQ camps! https://riverhuntervooris.com/lgbtq-summer-camps/
• Heather -  Raving Fans - Ken Blanchard

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Your Hosts

• Travis Allison, Summer Camp Consultant - Go Camp Pro
• Chris Hudson, Camp Consultant and Director - Camp Highlight
• Heather Withrow, President & CEO - Jumonville

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Thanks to our sponsors!

UltraCamp

Remember what sparked your passion for camp? UltraCamp knows it’s about the people, not the paperwork. That’s why they built a platform to simplify your camp management. Learn more at ultracampmanagement.com/camphacker

Bowline HQ

Camp leaders: Win back your time to what matters most—your campers. Bowline's comprehensive accounting back-office solutions and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. Find out more at https://www.bowlinehq.com