Camp Code - Leadership & Staff Training Podcast for Camp Directors

Have some feedback? A topic suggestion? Text us!

Find full show notes and links at: https://www.gocamp.pro/campcode/supportingstaff2024

One of the most important decisions we make every season is who we hire to fulfill our mission and care for our campers and their families. This is of course one of the most important jobs, it’s also one of the most stressful. 

How do we get our vision and help our potential staff members feel supported during the process and make the best decisions for our program. Join us today, we’re diving in.

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We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode

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From Ruby 

I want to share something that I know has been on this podcast before, but it has come back around to me recently so during the summer. This past summer, I had the opportunity to drive buses for a summer camp and had done those over a few occasions throughout the summer. And just a couple weeks ago I got a thank you note from them hand written to thank me for my time. Even though this was a paid gig, the fact that they took the time to physically write that note with pen and paper really meant a lot and makes me want to do that type of gig again. I encourage you all to think about who some of the helpers are that are in your world and take a few moment to write them a note. Giving someone a physical thank you note allows them to post it on their refrigerator or somewhere in their home where they will see it and think of you.  

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• Kim Aycock, Camp Consultant at Kimspiration

• Beth Allison, Camp Consultant - Go Camp Pro
• Ruby Compton, Chief Exploration Officer - Ruby Outdoors
• Gabrielle Raill, Camp Director - Camp Ouareau

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UltraCamp

Imagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

BowlineHQ

Camp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!

Find full show notes and links at: https://www.gocamp.pro/campcode/readysetaction

Welcome to part two of evaluations we covered options and now we’re moving onto creating a vision and putting things into action.

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We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode

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From Travis 

Thank you so much. I have two main points. The first is about a structured communication format that I've been developing to enhance how we approach sending out information. It emphasizes understanding what motivates parents, staff, rental group contacts, and other stakeholders to *open*, *read*, *absorb*, *act on*, and *share* the messages they receive. This structure can simplify communication, whether for big changes or small updates.

One of the key changes I hope we make is to be intentional in our communication. By using the "open, read, absorb, act, and share" framework, we can break down complex messages into manageable parts. This approach makes it easier to both plan and measure the impact of our communications.

The second point relates to organizing tasks, particularly for those of us with ADHD, where breaking down projects into steps is critical. It’s common in roles like emergency services and camp management to find people who thrive in fast-paced settings but may struggle with complex planning due to ADHD. 

I recommend a tool called Goblin Tools. If you’re taking on a large or daunting project, this tool allows you to enter the project title or key concept, and it automatically breaks it down into actionable steps. This not only makes tasks less overwhelming but also helps in delegating or prioritizing effectively. Sometimes, the simple act of breaking down a complex task can be the key to making real progress. 

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• Travis Allison, Co-Founder of GoCamp.Pro - Go Camp Pro

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• Beth Allison, Camp Consultant - Go Camp Pro
• Ruby Compton, Chief Exploration Officer - Ruby Outdoors
• Gabrielle Raill, Camp Director - Camp Ouareau

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UltraCamp

Imagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

BowlineHQ

Camp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!

Find full show notes and links at: https://www.gocamp.pro/campcode/sooooooo

We’ve discussed program and procedures we shared how we would take that information and create some strategic planning and now we’ll be talking about how to get on board with any changes bigger or small that you’ll be implementing this coming summer.

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We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode

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From Gabz 

Running a camp can be challenging, especially when essential supplies like sharpies, tape, and garbage bags seem to vanish. Over the years, I've discovered a simple yet effective strategy: stockpile these items discreetly.

Every summer, I buy double the sharpies and tape we need and stash them away in my bedroom— a place where no one goes. When staff members are in a pinch, I can easily provide them with what they need, creating a small but meaningful moment of relief.

While we do have garbage bags, they often require negotiating with the kitchen staff, and they run out quickly. By keeping a stash of these essentials, I ensure that my team feels supported. This little gesture not only helps in the moment but also builds goodwill among the staff.

So, if you're looking for a way to boost morale and keep your camp running smoothly, consider having a secret stash of essential supplies. 

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• Beth Allison, Camp Consultant - Go Camp Pro
• Ruby Compton, Chief Exploration Officer - Ruby Outdoors
• Gabrielle Raill, Camp Director - Camp Ouareau

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UltraCamp

Imagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

BowlineHQ

Camp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!

Find full show notes and links at: https://www.gocamp.pro/campcode/reflectreviewanalyzeevaluate

Let’s reflect, review, analyze and evaluate. We need to give our brains an opportunity to pause after the chaos joy of the summer to really sort through and think about our observations and experiences. We need to review our skills, shortcomings, dreams and plans for the future. Join us today as we discussed how to use this time of year.

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We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode

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From Beth 

I came across this tool from Daily Greatness and I thought I would share it with you. The exercise is called Stop, Start, Continue and I think it’s great for this time of year, but I would also take it away for next summer to share with staff and have them do it several times throughout the summer. First, take a moment to think about what you need to STOP doing; what is that thing you’re doing that’s creating issues or stress or you know personal problems for yourself or your staff? What do you need to START doing? What is something that would help you make you feel better, help you deal better with communication with your staff, whatever it is, just start doing it. Third, what is something you CONTINUE with? This could be your process in your business or people you work with, marketing activities, training, sessions or programs. I love the simplicity of it stop start continue and now that you’ve taken the time to ask yourself some questions and get a clear picture of how things have been working, how you’re feeling and what needs to change; moving forward it’s the perfect opportunity to set yourself some new goals for the year ahead

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• Beth Allison, Camp Consultant - Go Camp Pro
• Ruby Compton, Chief Exploration Officer - Ruby Outdoors
• Gabrielle Raill, Camp Director - Camp Ouareau

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UltraCamp

Imagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

BowlineHQ

Camp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!

And so it begins another summer in the can and now we reflect on the challenges and successes of 2024 as we begin to prepare for the 2025 season. Join us today as we share the issues, the stresses and the rewards of this past summer.

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We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode

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From Gabz 

We implemented a new protocol to manage cell phone usage, now in its second year, and it's been highly effective. Previously, staff needed cell phones for music and photos, which created confusion about who could use personal phones. To solve this, we bought five second hand Android phones with fluorescent orange cases, easily identifiable as camp property, and set up a sign-out system for staff use during programs. They also got a Spotify account for music. Key staff, like directors, put orange tape on their personal phones to distinguish them as official. This reduced unauthorized phone use significantly compared to the previous year.

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• Beth Allison, Camp Consultant - Go Camp Pro
• Ruby Compton, Chief Exploration Officer - Ruby Outdoors
• Gabrielle Raill, Camp Director - Camp Ouareau

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UltraCamp

Imagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

BowlineHQ

Camp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!

Find full show notes and links at: https://www.gocamp.pro/campcode/teachingaccountability

One of the most important traits to teach staff at any company, not just at summer camp, is accountability. Join us today and our special guest Kim Aycock as we discuss how to teach accountability to your staff.

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We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode

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From Kim

Supervising seems to fall to the bottom of our list. We want to ensure we provide supervisors with appropriate check-ins, all the way through the summer. Helping supervisors on how to manage time and reminding those supervisors that there are things that only “they” can do and things where they can “empower” others to complete tasks off of their todo list.

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• Kim Aycock, Camp Consultant, https://kimaycock.com/

• Beth Allison, Camp Consultant - Go Camp Pro
• Ruby Compton, Chief Exploration Officer - Ruby Outdoors
• Gabrielle Raill, Camp Director - Camp Ouareau

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UltraCamp

Wouldn’t it be refreshing if your registration software gave you MORE time? With UltraCamp, you can track attendance, manage staff applications, streamline registration, and much more. Get back the time you need to focus on what is really important: CAMP! Find out more at ultracampmanagement.com/campcode/

Have some feedback? A topic suggestion? Text us!

Find full show notes and links at: https://www.gocamp.pro/campcode/20yearstrainingpt1

When you’ve been running staff training for decades, you have seen a lot, tried a lot, and, of course, learned a LOT.  Join us, and our special guests, Chris and Al from TQAMP as we share our best secrets, practical tips, and stories.  There are so many…we have 2 parts! For now, have a listen to part 1 and get ready for part 2 to release on April 16th!

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We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode

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From Chris

One of the more important things you can do is to know what you are going to do first at staff training. Throughout the first hour or two of staff training, be extremely intentional to set the tone for your staff training. You can use these moments to have your staff reflect on their own nervousness and anxiety in a way that helps to build empathy with campers for their first couple of hours at camp. 

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• Chris Rehs-Dupin, Co-Founder and Co-Executive Director at TQAMP
•  Al Murray, Co-Founder and Co-Executive Directory at TQAMP

• Beth Allison, Camp Consultant - Go Camp Pro
• Ruby Compton, Chief Exploration Officer - Ruby Outdoors
• Gabrielle Raill, Camp Director - Camp Ouareau

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UltraCamp

Wouldn’t it be refreshing if your registration software gave you MORE time? With UltraCamp, you can track attendance, manage staff applications, streamline registration, and much more. Get back the time you need to focus on what is really important: CAMP! Find out more at ultracampmanagement.com/campcode/

Have some feedback? A topic suggestion? Text us!

Find full show notes and links at: https://www.gocamp.pro/campcode/sneaking-basics

We all try our very best to pack absolutely everything we can into staff training.  How do we find room for it all?  How can we sneak those basic skills our staff all need to know into an already packed schedule?  We’ve got some ideas.  Just us and our special guest, Kim Aycock.

Best Practice for Leadership Training

From Gabz

One idea that I use to help reinforce learning taught throughout training is to have designated staff members act as note takers during the day. The following day, provide print outs of the notes everywhere your staff will be. On the tables during meals, in the bathrooms, on staff pillows and literally everywhere else possible. One thing I like to do is provide notices on the walls in the bathrooms highlighting whats going to be covered today and key takeaways from yesterdays training.

Writing things down and sharing with your staff helps to reinforce retention with you staff and can be a tool to demonstrate progress for your staff during the training sessions. 

Special Guest:

Kim Aycock, Camp Consultant, https://kimaycock.com/

Your Hosts:

Gabrielle Raill, Camp Director - Camp Ouareau

Beth Allison, Camp Consultant - GoCamp.Pro

Ruby Compton, Chief Exploration Officer - Ruby Outdoors

Have some feedback? A topic suggestion? Text us!

Find full show notes and links at: https://www.gocamp.pro/campcode/arestaffactuallydifferent

We often hear camp directors tell us that staff are so different than ever before?  Is this actually the case and, if so, what can we do about it.  Join Gabz, Beth, and our special guest Kim Aycock to hear our thoughts.

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Best Practice for Leadership Training

From Kim

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Let’s find ways to introduce our staff to the reality of working at camp. If we could find ways to introduce our staff to camp, show them what camp looks like or feels like. Kim created a handout called A “sense” of camp for new or returning of staff, with a “scent” sticker of camp with a scratch and sniff sticker. A copy of this ides can be found here!

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Special Guest:

Kim Aycock, Camp Consultant, https://kimaycock.com/

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Your Hosts:

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Gabrielle Raill, Camp Director - Camp Ouareau

Beth Allison, Camp Consultant - GoCamp.Pro

Ruby Compton, Chief Exploration Officer - Ruby Outdoors

Have some feedback? A topic suggestion? Text us!

Find full show notes and links at: https://www.gocamp.pro/campcode/manage-stress

Stress has become such a big part of all of our daily lives. From troubling things going on in our world to the personal stress that staff may be feeling from the hard work at summer camp. We all need to have tools and resources to cope. Join us today as we discuss what we can offer staff to help them deal with what we face at camp and what life will throw their way.
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Best Practice for Leadership Training

From Beth

Let’s frontload this by saying that Beth is in no way diminishing people’s triggers. There are ones that are certainly important and we need to be aware of them. People have gone through so many different types of stress, PTSD, etc… 

When we are stressed, we are often on the lookout for our triggers, big and small. There are words or signs or triggers that can cause us to be more negative, anxious or fearful. Why not teach your staff to pay attention to their glimmers, the opposite of triggers. The little moment of peace or joy that allow our nervous system to be safe and connected. When you look for them, you will find them everywhere. At the end of your training day, ask your campers to share their glimmers to allow you to focus on the bright moments throughout the day. 

Special Guest:

Kate Taylor, Camp Consultant, Stephane Richard Development Consulting 

Your Hosts:

Gabrielle Raill, Camp Director - Camp Ouareau

Beth Allison, Camp Consultant - GoCamp.Pro

Ruby Compton, Chief Exploration Officer - Ruby Outdoors