Customer Service Podcast

Have you been ignoring the signs in 2021? Shortages everywhere. Chip shortage, coin shortage, food shortage and possibly soon...Basketball shortage. The staff talk about the importance of stocking up now on the things you need and why even celebrities, like Kyrie Irving, are standing up for themselves.

Should it be illegal to advertise to children? Are school fundraisers exploiting children? Do employee's that "do too much" hurt the business overall? We also discuss John Gruden's email about the NFLPA chairman, Dave Chapelle's latest Netflix special, and the movie "Many Saints of Newark".

Hear our take on entertainment media's affect on current events. We discuss the show Wu Tang - An American Saga, the murder mystery surrounding the recent headline of YouTubber Gabby Petito, Groupon dating and more...

Los comes in hot with his issues with online shoppers. Also, in the current economic climate, can you afford to quit your job or not have one at all? Are workplace vaccination regulations forcing people out or are will it be the catalyst of a workforce revolution?

Finally, on Don's Corner, Only_K takes the NFL week 1 pot. And we place bets for week 2.

Is there an etiquette to follow as a customer? Is there a behavioral guideline for customer service reps? Only K, Los and Big Don discuss this and the breakdown the video of a child wanting to be a murder when he grows up! Also, can you tell guess someones age and ethnicity based solely on their show collection (pun intended)?

The guys also give you their picks for NFL week 1 on Don's Bets.

The principles of selling on the street are the same in the corporate world. This week we explore the complexities and utter ridiculousness of sales jobs by discussing some of our worst experiences. Only K, Los and Big Don talk numbers regarding insurance claims from Hurricane Ida and even Kanye's Donda vs Certified Lover Boy by Drake.

Do you post your resume on ZipRecruiter or Indeed.com or do you apply in-person? This week we dive deep into the hiring process and explain what businesses want to see when they read your resume and Los shares some bad ones. From gaps in employment and deciding on pay rates, to background checks and beating a drug test, we touch on all of this.

What kind of shopper are you? When you go into the store, do you ask a lot of questions but don't buy anything? Are you the guy that waits outside the door until the store opens? This week we talk about the different types of shoppers and what to do with them. Jason Bourne phones in from a remote location and we learn about Continental Dinner?

Don't you wish you could get your money back for some things? This episode we talk about all the things from albums, cars, events and personal experiences that we wish we could get our money back for. Here about how we felt about the Yeezus album, Mitsubishi's and Don's button popping bonanza. Remember...All Sales Are Final!

Is there an etiquette to asking for a discount? This episode we evaluate all the wrong ways to ask for "a hook up". Also, Big Don discusses how to get tickets to the Olympics and his wagers in Don's Corner. Lastly, find out what we're buying this week.