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Too many small businesses are losing customers! And its not because of bad products, but because of bad service. 

In this first episode of Customer Service 101, I’m giving it to you straight: Customer service isn’t optional , it’s your brand. Whether you’re running a boutique, a salon, or an online shop, how you treat people determines how far your business goes.

In this episode, you’ll learn how to:

✨ Build trust using my 3-step framework: Relate. Respond. Repeat.

✨ Turn unhappy customers into loyal supporters

✨ Keep your cool when customers test your patience

✨ Create a consistent brand experience that keeps people coming back

I’ll even share a real story from my Walmart days that’ll change the way you see customer service forever.

🎧 So, grab your notebook and join me for class  because how you show up is how you stand out.

👇 Let’s talk in the comments!

What’s the best or worst customer service experience you’ve ever had? Drop it below or DM me on IG — I want to hear your story!

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