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Customer Success Secrets and how Enablement teams can support better outcomes
Jen Jortner Cassidy is the Senior Customer Success Manager, LinkedIn Learning. Jen joined The Collaborator to discuss how customer success teams can thrive and explore how enablement teams can support these teams.
The following topics were discussed:
1️⃣ What does a customer success manager do?
2️⃣ How do you measure the success of customer success teams and individuals?
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By John MooreJen Jortner Cassidy is the Senior Customer Success Manager, LinkedIn Learning. Jen joined The Collaborator to discuss how customer success teams can thrive and explore how enablement teams can support these teams.
The following topics were discussed:
1️⃣ What does a customer success manager do?
2️⃣ How do you measure the success of customer success teams and individuals?