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Customers Want Trust, Transparency and Governance
How do enterprise customers deploy generative AI and trust it? Vinay Patel, Chief Trust and Security Officer at Zendesk, addresses this in a podcast recorded at Zendesk Relate 2026. He believes trust is key and rejects the notion of security as a bottleneck. Organisations also need to see governance as the essential mechanism that accelerates […]
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By Enterprise TimesHow do enterprise customers deploy generative AI and trust it? Vinay Patel, Chief Trust and Security Officer at Zendesk, addresses this in a podcast recorded at Zendesk Relate 2026. He believes trust is key and rejects the notion of security as a bottleneck. Organisations also need to see governance as the essential mechanism that accelerates […]