Episode 209: Seth Dovev explains his approach to building his talent bench specific to his company's needs.

⏱️ Timestamps:

00:00:00 - Unlocking customer success potential

00:00:29 - Meet the crew of the Daily Standup

00:01:03 - Seth Dovev’s journey in CS and SaaS

00:01:49 - Hiring CSMs for product alignment

00:02:43 - The challenge of hiring technical CSMs

00:04:54 - The five personas of customer success

00:05:58 - Finding the right career fit in CS

00:08:13 - Identifying the next great CSM

00:09:50 - Lessons from the front lines of CS

00:11:18 - The secret to successful CS hiring

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevaluemedia.com

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Seth Dovev:

Seth's LinkedIn: https://www.linkedin.com/in/seth-dovev/

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