In the last episode of 2024, Bryan sits down with Nathan Whittacre, Founder and CEO of Stimulus Technologies, a leading managed IT services provider (MSP) based in Henderson, Nevada. Despite both being veterans of the IT services industry, this conversation goes beyond "inside baseball" and dives into the real challenges and opportunities facing MSPs today.

Nathan shares his unique perspectives on the IT buying process, how MSPs can deliver genuine value to their clients, and where he sees AI shaping the future of IT services. Whether you're in the tech world, an IT leader, or just curious about the evolving business landscape, this episode is packed with actionable insights and thought-provoking discussion.

Tune in for an engaging look at how technology providers are adapting, innovating, and delivering smarter solutions for clients in today's fast-paced environment. 

We will see you all in 2025!

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This week Bryan is joined again by Co-Founders of Plow Networks, Cameron Plato and Brian Law for an After Hours episode. If you're new, here or maybe forgot since we haven't had an After Hours in a while, these episodes are the epitome of Cut the $hIT. Unfiltered, raw conversations between Bryan, Cameron, and Brian about industry trends and topics they think the listeners need to know. In this episode, the three talk about how things are wrapping up as 2024 comes to a close and look toward the future for 2025. They get into the differences they see in the IT sales world from a hiring perspective for potential salespeople compared to in years past. And most interestingly, Bryan brings up the topic of Managed Detection and Response (MDR), and how businesses are finding out that the R, doesn't always mean response. They will lay out how you should approach a conversation with your MDR to make sure you know exactly what their "response" looks like. 

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In this week's episode Bryan is joined by Roni Jamesmeyer, Senior Marketing Manager at Five9, to explore how AI is reshaping healthcare through cutting-edge contact center solutions. With over two decades in the industry, Five9 began as a dialer software provider for call centers and has since evolved into a major player in cloud contact center technology. Roni shares her journey from traditional cabling to hosted voice services and discusses how Five9 now supports healthcare companies with AI-driven interactive virtual agents (IVAs). They dive into the transformative power of IVAs, the role of AI in improving patient experience, and how healthcare companies are meeting the consumer-driven demands of today’s patients. Tune in for an insightful discussion on the future of healthcare contact centers!

Watch the video version on our YouTube: https://www.youtube.com/@PlowNetworks/playlists 

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This week, Bryan is joined in Nashville by MacKenzie Brown, VP of Security at Blackpoint Cyber. Blackpoint focuses on delivering Identity-Based Security to its customers, and MacKenzie explains how this benefits customers of all sizes. Join us as MacKenzie shares her journey from working in IT at Microsoft to her current cybersecurity position at Blackpoint. As a woman in the IT industry, MacKenzie provides unique insights into working in this field and shares her thoughts on the future of cybersecurity.

We hope you enjoy this exciting episode.

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This week Bryan is joined by Tony Nicolaidis, Chief Commercial Officer at Origin AI. Origin AI is a cutting-edge Wi-Fi technology startup based in Northern Virginia, and Tony brings us an inside look into their journey and the exciting innovations they are driving. Join us as Tony shares the inspiring origin story behind Origin AI, explains the market sectors they aim to serve, and highlights why their groundbreaking technology is poised to revolutionize security and energy management for businesses in the near future. With a passionate approach and deep insights, Tony paints a compelling picture of the role Wi-Fi will play in shaping smarter, more efficient workplaces.

We hope you enjoy this week's episode.

The book referenced in the show: Crossing the Chasm 

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This week Bryan is joined by Scott Augenbaum, a renowned expert in cybersecurity with over three decades of experience, including 15 years as a supervisory special agent with the FBI's cyber prevention and counterintelligence teams. Now a highly sought-after author and speaker, Scott brings his wealth of knowledge to the private sector, advocating for increased cybersecurity awareness.

Join us as Scott dives into the paradox of rising cybersecurity spending and the worsening state of cyber threats. He argues that the real solution lies not just in technology, but in addressing the human element at the core of the problem. Tune in for an insightful discussion that will change the way you think about cybersecurity.

Watch the episode on YouTube: https://www.youtube.com/watch?v=pug37UpXk_o

Read Scott's Book Today! The Secret to Cybersecurity 

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This week Bryan is joined by Charlie Field, the Founder and CEO of Win Win Advisors. With nearly 30 years of experience in the telecom industry and a proven track record as a sales and development manager turned entrepreneur, Charlie brings a wealth of knowledge to the table.

They dive into Win Win Advisors' innovative fractional Chief Information Security Officer (CISO) program, discussing the types of engagements they are involved in, the expertise of their team, and the future of fractional services in the industry. Tune in for an insightful conversation that sheds light on how Win Win Advisors is helping clients nationwide with talent, technology, and training solutions. We hope you enjoy this episode. 

Watch the episode on YouTube: https://www.youtube.com/watch?v=pug37UpXk_o

Link to book mentioned in the show: Blue Ocean Strategy

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We are doing something different this week and sharing a recent webinar hosted by Plow Networks' Director of Service Delivery, Ryan Harris, about Change Control. This topic is often misunderstood or actively resisted in the technology area of a company, which is bad... really bad. Ryan does a great job of explaining how to cut the $hIT out of what is often seen as a bureaucratic, red tape, mess. We hope you enjoy this week's special episode. 

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This week, Bryan is solo and diving deep into the complexities of Microsoft 365 subscriptions and how to ensure your team has exactly what they need without overspending on what they don't. Do you really know what features your employees require, or are you just making assumptions based on job titles? Many organizations are overspending on subscriptions, particularly with the rise of security features and the impending impact of AI tools like Copilot.

Join us as we introduce TenantDetective™, a revolutionary service designed to analyze your Microsoft 365 tenant. Using advanced algorithms, TenantDetective™ matches your actual usage with the appropriate subscriptions, ensuring you're not paying more than necessary. This isn't just a commercial pitch; it's a call to reevaluate your current strategy and validate your subscription decisions.

Whether you're an IT manager, a business leader, or just someone interested in optimizing your Microsoft 365 investments, this episode is packed with insights and practical advice. Tune in and learn how to challenge your assumptions and make data-driven decisions for your organization. We hope you enjoy this week's episode.

Learn more about TenantDetective™ here: https://tenantdetective.plow.net/login?next=/?

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This week, Bryan is joined again by Plow Networks President, Co-Founder, and long-time friend, Brian Law, to discuss the evolution of technology sales. Brian Law, starting his career in tech in telecom sales in the 90s, has had a front-seat view of the industry's changes in selling and buying technology products and services. Practices as simple as walking into a business and requesting to talk to the decision-maker now seem foreign and practically impossible in the modern sales process. So if you are getting started in sales and need advice, you're a veteran looking to relate, or maybe you're a buyer looking to learn how to make the best decision for your business, this episode is for you. Enjoy. 

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Learn more about Plow Networks: https://plow.net