Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Cutting Deep Into Restaurant Concepts With Mark Brezinski


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Mark Brezinski has been a longstanding expert in the restaurant industry for over 40 years with experience working with industry giants such as YUM! Brands and Pei Wei. Now with his book, ForkFight, Brezinski opens up about his successes and failures in the restaurant world, by chronicling the stories collected through traveling the globe to create great restaurants and working alongside some of the most dynamic personalities.

On this episode, you'll learn from Mark about: 

  • Preferred communication channels
  • Perfecting traditional guest experience tactics
  • Bouncing back from failure
  • More!

Thanks, Mark!

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