This episode takes a clear, grounded look at how AI and agents are reshaping day-to-day work for companies building solutions on Microsoft Dynamics 365 Business Central. Hosts Emma and Ryan explore why teams feel overwhelmed by AI hype—and why the real story is far more practical. They break down how agents now respond to real-world events, automate routine logistics tasks, and move long-standing “more value per click” goals into a new era of zero-click workflows. The conversation also highlights how these tools let operations staff focus on complex exceptions instead of constant data entry. It’s a realistic look at how invisible, event-driven automation is transforming ISV applications and the users who rely on them.

Website: https://dmsiworks.com/apps