
Sign up to save your podcasts
Or
This week Paul Pember is back to talk more about how to actually make substantive changes to your customer experience.
Paul Pember on LinkedIn - trust me, he's a great follow. And here's the link to his newsletter - honestly, it's a must-read for me every week.
Connect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics.
Subscribe to my newsletter, Customer Experience Patterns - I publish a new edition with each episode of the podcast.
My LinkedIn Learning courses: Customer Experience: 6 Essential Foundations For Lasting Loyalty, How To Create Great Customer Experiences & Build A Customer-Centric Culture. In-depth video series that teach you how to create great experiences, and build customer-centric cultuers.
Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music.
Hosted on Acast. See acast.com/privacy for more information.
5
44 ratings
This week Paul Pember is back to talk more about how to actually make substantive changes to your customer experience.
Paul Pember on LinkedIn - trust me, he's a great follow. And here's the link to his newsletter - honestly, it's a must-read for me every week.
Connect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics.
Subscribe to my newsletter, Customer Experience Patterns - I publish a new edition with each episode of the podcast.
My LinkedIn Learning courses: Customer Experience: 6 Essential Foundations For Lasting Loyalty, How To Create Great Customer Experiences & Build A Customer-Centric Culture. In-depth video series that teach you how to create great experiences, and build customer-centric cultuers.
Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music.
Hosted on Acast. See acast.com/privacy for more information.
50 Listeners
50 Listeners
30,147 Listeners
9,272 Listeners
59,331 Listeners
62 Listeners
5,463 Listeners
17 Listeners
614 Listeners
17 Listeners
28 Listeners
1,627 Listeners