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CX Multipliers: How Execution-Driven Partnerships Build Competitive Advantage (Richard Polin)
External partnerships are a “force multiplier” for customer experience, according to Richard Pollin, Global Head of Vendor Strategy, Risk & Enablement, and VMO at Google, in a Loop podcast episode.
Get his perspective on what it takes to build execution-driven partnerships and gain competitive advantage.
Listen here.
#BPOTransformation #SpecializedCX #CustomerExperience
View all episodes
By TaskUsExternal partnerships are a “force multiplier” for customer experience, according to Richard Pollin, Global Head of Vendor Strategy, Risk & Enablement, and VMO at Google, in a Loop podcast episode.
Get his perspective on what it takes to build execution-driven partnerships and gain competitive advantage.
Listen here.
#BPOTransformation #SpecializedCX #CustomerExperience