In this episode:

• Shoppers Are Embracing AI but Want Guardrails
• One-Third of Consumers Plan to Use AI for Holiday Shopping
• ChatGPT Lets Shoppers Buy Products Within the Platform
• Google Launches AI-Enabled Conversational Shopping
• Kroger Accelerates AI to Cut Costs, Boost Efficiency
• How Aldi Revamped Its Social Media Strategy
• Instacart Adds SNAP Tracking & Savings Tools to Smart Carts
• Amazon debuts single-tap “Add to Delivery” function
• Kroger to Use DoorDash’s DashMart for Delivery Fulfillment
• DoorDash Launches Proprietary Delivery Robot “Dot”
• Uber refreshes grocery delivery with new features and guarantees
• Aldi Joins Uber Eats for Nationwide Grocery Delivery
• Amazon Unifies Its Private-Label Grocery Lines Under “Amazon Grocery”
• Grocers aim to significantly increase private brand dollar share by 2027
• Amazon to close 14 UK Fresh stores, convert some into Whole Foods

In this episode:

• Online grocery sales top $11 billion in August, led by delivery
• Holiday sales could grow up to 3.4%: Deloitte
• Ulta targets wellness growth and raises full-year sales outlook
• Mass beauty outpaces prestige in the first half of 2025
• Ralph Lauren rolls out AI-powered assistant to dole out fashion advice
• Walmart Realm adds new digital storefronts to woo Gen Z
• How Instacart is upgrading smart carts to drive omnichannel shopping
• Amazon integrates Lens visual search with its AI shopping assistant
• Pinterest has effectively become an AI-enabled shopping assistant
• Holiday shoppers plan to use AI to compare prices
• Almost half of AI search tool users prefer them to Google
• Best Buy, Uber Eats partner on same-day delivery

In this episode we will discuss...

• Grocery e-commerce sales jump nearly 30% in June
• U.S. online grocery sales grew in June, but shoppers demand better digital experiences.
• Ebay is doubling down on its investments in AI-powered customer experience and employee productivity in the second second half of 2025.
• Ulta Beauty is shifting to AI agents following tech modernization, targeting improved customer experiences by 2025.
• Unifying its approach to the technology, Walmart launched a new companywide artificial intelligence framework centered around four “super agents” to support various business touchpoints.
• Seven in 10 luxury shoppers on TikTok have spent more than 1,000 pounds (approximately $1,355 at press time) on a single fashion item, typically after watching peer-led content.
• Google now displays Instagram posts in search results, targeting younger users who increasingly prefer social media over traditional search.
• As retailers face global headwinds going into the holidays, 78% of industry buyers say they have utilized AI-enabled tools to enhance buying activities.
• Over half (56%) of retail organizations have upped their generative AI investments compared to last year.
• OpenAI's rumored ChatGPT checkout system sparks retail startup concerns about pay-to-play bias.
• Kroger’s data arm 84.51° announced Wednesday the unification of its retail media, consumer insights and loyalty marketing services.

In this episode we will discuss

• Online summer sales expected to be the equivalent of ‘two Black Fridays’
• Prime Day order amount, household spend declines
• Prime Day drives $7.9 billion in first-day online spend
• Amazon reportedly shuttering Freevee streaming platform
• TikTok Shop debuts live price match
• Sephora partners to give shoppers rides to its stores
• Wegmans is testing smart carts from two providers at four stores in Upstate New York
• Afresh, a San Francisco-based grocery tech company, helps grocers like Albertsons and Stater Bros
• Mango and L’Oréal Paris are enhancing digital shopping with AI
• A new Altman Solon survey shows 93% of
• Roblox users have spent money on the platform, mostly on boosts and avatar upgrades

In this episode we will discuss...

• Tariffs are likely to drive Prime Day purchases
• Online grocery sales are growing rapidly, with a projected 8.9% annual growth rate through 2029
• Loyalty memberships may be the key for small and mid-sized grocery players to win back Walmart e-grocery shoppers, according to the Brick Meets Click April 2025 report 
• Amazon pilots audio product summaries
• Amazon Ads enhances generative AI capabilities
• Google is turning AI into a personal shopping assistant
• Google rolls out agenticAI checkout
• Walmart has launched “Ask Sparky,” a generative AI feature in its app that helps customers find products, synthesize reviews, and get recommendations using natural language
• Walmart’s new survey shows growing consumer trust in AI, with 27% preferring AI recommendations over influencer endorsements
• Roblox is expanding into physical retail, letting creators sell real items via virtual stores through a Shopify partnership
• Estée Lauder, Coty, and Ulta Beauty are accelerating AI use to cut costs, personalize messaging, and improve forecasting amid global and consumer shifts
• Instacart invites itself to the party with delivery app

In this episode we will discuss

• Walmart’s grocery sales reached $276B in FY2025, comprising nearly 60% of U.S. net sales.
• Instacart beat Wall Street estimates with its first-quarter results, recording a 14% year-over-year increase in orders.
• Walmart is expanding its beauty offerings with “Beauty Bars” in 40 stores, allowing customers to test products and consult experts.
• Amazon announced a July Prime Day with major deals in 35+ categories.
• Amazon’s new “Buy for Me” feature enables customers to purchase items from third-party websites directly within the Amazon Shopping app.
• Pinterest is expanding its visual search tools for women’s fashion in the U.S., Canada, and the U.K., with plans to grow globally.
• Walmart opened its first Supercenter in four years in Cypress, Texas, debuting its new U.S. Store of the Future concept.
• Amazon is investing $4 billion by 2026 to expand its rural delivery network, adding over 200 new stations.

In this episode we will discuss...

• Amazon taps AI for automatic product recommendations
• Amazon adds new grocery tools to Alexa
• Walmart + Week is coming back at the end of April
• Amazon provides more details on Google-like 'Buy for Me' feature
• Google Shopping released a suite of AI tools for fashion and beauty products to help shoppers better visualize items
• Lowe’s launched Mylow, an AI-powered adviser developed in partnership with OpenAI
• Target leans on generative AI and social media to capture trends
• Walmart expands interactive media partnership with product videos
• Petco widens on-demand delivery offering with Uber Eats
• Uber brings robotic sidewalk delivery pilot to Miami
• Instacart expands partnership with Uber; delivers for Dierbergs Markets
• Best Buy launches creator platform with shoppable storefronts

Some of the headlines in today’s podcast:

• Sales at U.S. grocery stores will increase 3.1% this year to $1.6 trillion — a notable increase from the 1.1% sales growth the sector recorded last year.
• Amazon expected to surpass Walmart in revenue.
• Target aims to drive $15 billion-plus in sales growth.
• Amazon revamped its personal AI assistant to make Alexa more “conversational, smarter and personalized”.
• Amazon is testing a feature that allows its search results to show select products it does not sell with links out to the brand’s website.
• Amazon discontinued Inspire, its TikTok-style shopping feature, to focus on AI.
• Nearly 3 in 5 consumers have replaced traditional search with generative AI .
• 41% of U.S. beauty sales happen online.
• Walmart launched Walmart Unlimited, a gamified shopping experience targeting younger consumers.
• DoorDash is expanding grocery delivery, adding four new partners and major chains like Ahold Delhaize and Wakefern.
• L’Oreal opens $160 million North America innovation facility.

Some of the headlines in today’s podcast:

• Consumer spending forecast to grow 3.1% this year.
• More than 90% of consumers purchase groceries both in-store and online.
• Ulta Beauty is looking at how to best tap into its loyalty program data to power personalization, Josh Friedman, vice president of digital products at Ulta Beauty.
• Kroger launches virtual nutrition coaching program.
• Amazon to end Prime Try Before You Buy.
• TikTok is transforming digital commerce, driving sales and product discovery.
• Home Depot expands on demand delivery services.
• Uber Eats’ delivery demand is accelerating, with Q4 2024 gross bookings hitting $20.1 billion, up from $18.7 billion.
• Best Buy to launch third-party marketplace this summer.
• Amazon will shutter its Amazon Go convenience store in Woodland Hills, California.

Some of the headlines in today’s podcast: