In this episode of Life of a CISO, Dr. Eric Cole sits down with communication strategist and tech-human behavior expert Dr. Jill Schiefelbein. Together, they explore the critical intersection of cybersecurity, leadership, and communication—diving into why technical solutions alone aren’t enough without clear messaging to executives, employees, and end users. From making the case for two-factor authentication to understanding how AI is transforming daily workflows, Dr. Jill shares powerful insights on bridging the gap between technical experts and business leaders. Whether you’re a CISO, aspiring leader, or simply curious about the future of cybersecurity and AI, this episode offers practical advice to level up both your technical and communication game.