My guest today is Cyd Harrell. Cyd is a product, service design, and user research leader focused on the civic and government space. In this conversation, we discuss the differences between designing for civic and commercial projects and what it takes to design respectful systems that stand the test of time.

Listen to the full conversation

 https://theinformeddotlife.files.wordpress.com/2020/01/the-informed-life-episode-27-cyd-harrell-1.mp3

Show notes

• Cyd Harrell on Twitter
• Center for Civic Design
• Code for America
• 18F
• California Courts
• CanUX
• UX for Institutions (Cyd’s design deck from CanUX 2019)
• A sketchnote of Cyd’s presentation by Eva-Lotta Lamm
• The Constitution of the United States
• Tim O’Reilly
• Jorge’s pace layer diagram
• Living in Information: Responsible Design for Digital Places by Jorge Arango
• Pace Layering: How Complex Systems Keep Growing and Learning by Stewart Brand
• How Buildings Learn: What Happens After They’re Built by Stewart Brand
•  L.A. libraries will stop collecting late fees for overdue books and other materials (Los Angeles Times)
• Asimov’s Laws of Robotics