The Informed Life

Tamsen Webster describes herself as “part message designer, part English-to-English translator, and part magpie.” She is also a consultant and author who helps leaders enact large-scale change. Her latest book, Say What They Can’t Unhear, explains how to drive lasting change through effective communication. That is the focus of our conversation.

See full show notes at:
https://theinformed.life/2024/09/22/episode-149-tamsen-webster/

Dr. Luc Beaudoin is the co-founder and CEO of CogSci Apps, the developers of a brilliant Mac productivity tool called Hookmark. He is also an adjunct professor at Simon Fraser University and author of two books on using cognitive science to improve productivity.

In this conversation, we discuss the origins and philosophy of Hookmark, the concept of ubiquitous linking and how it improves productivity, the importance of deep focus for knowledge work, how to reduce friction in information management, how cognitive science can help you work more effectively, and the importance of deliberate practice for knowledge workers.

Whether you’re a student, academic, or professional, this conversation offers valuable tips and strategies for using this powerful tool to streamline your workflows and help with your focus.

See full show notes at:
https://theinformed.life/2024/09/08/episode-148-luc-beaudoin/

Chris Risdon is a Senior Staff Designer at eBay. Chris describes himself as an interaction designer that tends to look through a service design lens. Alongside his co-author Patrick Quattlebaum, Chris wrote Orchestrating Experiences, which is an excellent guide to the practice of service design. In this conversation, we unpack service design: what it is, how it benefits organizations, and how it might be changing in light of new technologies like AI.

See full show notes at:
https://theinformed.life/2024/08/25/episode-147-chris-risdon/

Jodi Forlizzi is the Herbert A. Simon Professor of Human-Computer Interaction at the School of Computer Science at Carnegie Mellon University. Dr. Forlizzi has a distinguished career as a service designer, researcher, design leader, and academic. In this conversation, we discuss the changing role of design in the face of disruptive new technologies such as AI.

See full show notes at:
https://theinformed.life/2024/08/11/episode-146-jodi-forlizzi/

Greg Petroff is a renowned executive design leader. He’s built and led design teams for companies like GE, Google, Compass, and Cisco. In this conversation, we discuss the state of design and how designers can have more relevance in today’s changing environment.

See full show notes at:
https://theinformed.life/2024/07/28/episode-145-greg-petroff/

My guests today are Colin Eagan and Jeffrey MacIntyre. Although they work for different companies, Colin and Jeffrey share a common focus: how information technologies might offer more personalized experiences. They co-authored an article on the subject for A List Apart and Jeffrey gave an excellent presentation based on that material at this year’s IA Conference, which led to this interview.

See full show notes at:
https://theinformed.life/2024/07/14/episode-144-colin-eagan-jeffrey-macintyre/

Harry Max is an executive player coach with a long trajectory in Silicon Valley. Through his consultancy, he helps senior leaders and their teams realize their visions by zeroing in on pragmatic solutions to complex challenges. And on that note, Harry’s written a new book, called Managing Priorities, that teaches leaders how to do just that.

You can buy Harry’s book from Rosenfeld Media. Use discount code INFORMED20 for 20% off until July 30, 2024.

Disclaimer: I received a copy of Harry’s book from Rosenfeld Media for review purposes.

See full show notes at:
https://theinformed.life/2024/06/30/episode-143-harry-max/

Rachel Price is a Principal Information Architect at Microsoft and teaches Information Architecture at the School of Visual Concepts in Seattle. She was a guest on The Informed Life in 2019, discussing the role of structure in improvisation. Today’s conversation focuses on a subject that’s on a lot of information architects’ minds: how to responsibly design AI-powered systems.

See full show notes at:
https://theinformed.life/2024/06/02/episode-141-rachel-price/

Emily Campbell is a design leader and advisor. She brings thoughtfulness and depth to producing business results through design and helping designers develop their careers as they fulfill that mission. Like me, Emily is deeply interested in AI. She’s developing an emergent pattern language for working with AI, and that is the subject of our conversation.

See full show notes at:
https://theinformed.life/2024/05/19/episode-140-emily-campbell/