https://youtu.be/oHnD7yuNSaU AGENTS are a group of characters in the fictional universe of The Matrix franchise. They are guardians within the computer-generated world of the Matrix, protecting it from anyone or anything that could reveal it as a false reality or threaten it in any other way. Everything about an Agent is intimidating: they show no emotion, they're fast enough to dodge bullets, they can punch through brick walls with their bare hands and they carry around pretty big guns. You would think that in the Matrix, Agents would walk around with giant phase cannons or futuristic technology, but they don't because they don't want the general populace (bluepills) to know that they're in a computer-generated simulation. When Morpheus first fought Agent Smith, Smith introduced himself. Morpheus responded by saying all of the Agents looked alike. This was purposely done by the Wachowskis to show clear visual contrasts between the Machines and Zion. Whereas most residents of Zion are men and women of color, the Agents are almost exclusively white males wearing sunglasses and greenish black suits. The men are all of equal build and have enough uniformity of thought that they're able to finish each other's sentences. In the first Matrix, Neo is shown the Jump Program by Morpheus, where he explains to Neo that in the Matrix there are rules that can be bent or even broken, such as gravity. The Agents in the Matrix knew this as well, which is why they were fast enough to dodge bullets and not feel any sort of pain inflicted upon them. They had the ability to modify the world around them. After Cypher gives away his location to the Agents, the Agents deleted the windows in the building Morpheus was in to prevent him from escaping. While interrogating Thomas Anderson, Agent Smith is able to augment Anderson's appearance to delete his mouth.