Key Resources Mentioned in Today's Episode

• HealthLeaders Daily Briefing
• HealthLeaders Intelligence Report

Key TakeAways

Technology Advancements Coming Out of COVID-19

• Telemedicine is a high demand function due to COVID-19 and will be a huge factor moving forward. Health systems that have been reluctant to leverage telemedicine are now needing to overhaul their current systems if they are going to keep up with patient expectations and demand. 

Financial Backlogs for Hospitals

• Billers and administrative workers will have to deal with an unprecedented amount of backlogged elective surgeries, which has the potential for errors or for surprise billing to show up.
• Health system leaders need to focus on what's happening today, while also planning for the future after crisis mode.
• Consumerism is driving where the healthcare system is going, and it will be interesting to see how consumer behavior and opinion change towards a health system after this crisis is over.