Resources Mentioned in Today's Episode

• New York Times COVID-19 cases dashboard
• Times article: As New COVID-19 Cases Decline in New York, the Rest of the Nation Is Going the Opposite Direction

Key Takeaways

Fears of Returning to the Hospital – Qualitative Research Results

• We surveyed 13 people in each market that were scheduled for surgeries as well as patients with acute needs during this time to try and understand their feelings and fears regarding hospitals and what steps we need to take to work through those fears. 
• When asking patients if they were ready to receive care today, here were the three main buckets they found themselves in: 
• Not afraid at all. 
• Not afraid, but if "xyz" is not addressed, will put off medical care. 
• Willing to put off medical care. 
• We found that patients aren’t as trusting of healthcare systems as they initially thought they'd be.
• Most individuals stated that they want facts about what they will experience when they see their physician.  
• We found instances of individuals wanting to avoid excessive interaction with clinical staff and other patients.