Damn Good Brands

Welcome to DAMN GOOD BRANDS. Today, we're diving into the world of real estate with Julie Newdow and Mark Landisman. With over 30 years of experience in the industry, Julie and Mark are ranked in the top 1% of America's real estate broker teams by the Wall Street Journal.

In this episode, Julie and Mark share their insights on professional growth in the real estate industry and the impact of the recession on the market. They also discuss how trust is the key to maintaining client retention and share details about their success mindsets, emphasizing the importance of working hard to make the lives of others better. Their inspiring conversation left me feeling fired up and motivated. 

So, if you're in the tri-state area and looking for your dream home, we encourage you to contact the Newdow-Landisman team. With their vast experience and commitment to excellence, you'll be in good hands. Check out their website at www.compass.com/agents/newdow-landisman or simply Google "Newdow Landisman."

Thanks for listening.

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Produced by Simpler Media

Michelle Park is the Chief Marketing Officer for Territory Foods, a female-led fresh food platform that offers a new take on the food preparation and distribution industry with chef-prepared fresh food delivered locally. 

Territory offers personalized menus with a chef's touch and can cater to paleo, vegan, pescetarian, any diet you name, they can do it and do it deliciously. As a customer of Territory I can attest to the fact that their food is fantastic - I kinda enjoy cooking but can never get around to doing it, so Territory is a real game changer because it gives you chef-caliber delicious meals that follow your diet and are delivered right to your door. 

Michelle has a varied and fascinating job history that includes major positions across major CPG companies like Procter and Gamble, as well as leadership positions at multiple startups and venture capital firms. This was a great conversation about career trajectory as Michelle's did not follow a typical path by any means, but her experience across startups and major companies shaped her professional development to be extremely well-rounded and suited for leadership. 

Really enjoyed this conversation and hope you do too. Without further ado, here is Territory Foods CMO, Michelle Park. 

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Produced by Simpler Media

Jeremy Reid is the founder and CEO of PINCHme.com - the leading digital hub for CPG manufacturers to acquire new customers and increase sales through targeted and data-driven sampling. Since launching in 2012, PINCHme’s community has grown to over 8 million members with $35 billion in collective spending power on consumer products and has powered sampling campaigns for multiple Fortune 400 CPG companies, including Kraft, Proctor & Gamble, Unilever, Kellog's, Reckitt Benckiser and Nestle to name a few.

The origin of PinchMe started with the observation that CPG sampling programs were inefficient and ineffective, a problem that Jeremy sought to fix by building an entire business around an innovative and data-centric sampling platform. In this interview, Jeremy gets into his overall entrepreneurial origin story and how he overcame multiple obstacles in launching his company only to turn it into a major success story on today's episode of Damn Good Brands. 

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Produced by Simpler Media

Joshua Ostrovsky is an entrepreneur, social media influencer, author, and plus-size model. 

Having started his career as an Instagram humor influencer under the name The Fat Jewish, Josh went on to be a co-founder of Swish Beverages, which launched White Girl Rosé in 2015 followed by the Babe family of sparkling canned wines. In 2019, Anheuser-Busch acquired Swish Beverages, marking the brewer's largest wine investment to date. 

In this wide-ranging conversation, Josh and I talked about his humble origins, entrepreneurship, the founding of Babe beverages, and his super exciting new venture. Guys, this episode is a treat, Josh is not only incredibly hilarious but surprisingly inspiring. 

That being said, I will issue a disclaimer that this is definitely more of an R-Rated - episode so if bad language or crude jokes offend you even a little bit, you might want to stop listening now because there's QUITE A BIT OF IT. You've been warned. 

Now without further ado, here is The Fat Jewish himself, Mr. Josh Ostrovsky.

We recently split up the prior episodes of Damn Good Brands into two different podcasts. If you may have noticed some of the previous episodes of the podcast are missing; but they're not. They've been transferred over to a brand new podcast called Frictionless Marketing.

Frictionless Marketing will feature a series of corporate and creative conversations with CCOs, CMOs, and other executive marketing leaders to discuss today's best in class marketing campaigns and frictionless frameworks to help build your brand in an era where advertising is no longer the answer. Frictionless Marketing we'll feature behind the scenes stories and expert insights to help marketing decision-makers prepare for a future where the consumer rules.

Damn Good Brands—this podcast—willl focus more on entrepreneurs, founders, upstarts, and edgier, more controversial brands and brand leaders.

We hope you subscribe to both, but check out Frictionless Marketing for Fortune 500 brand leaders like CCOs, CMOs, and other comms and marketing leaders, while Damn Good Brands will be the place for edgier deep-dives into new companies and new brands.

Mike Cessario is the CEO and Founder of Liquid Death, an outrageous new canned water brand with quality mountain water engineered to murder your thirst! Liquid Death has made a name for itself as an extremely disruptive force of marketing, and the brand's outlandish marketing stunts are as refreshing as the water itself.

To date, the brand has convinced 180,000 people to sell them their souls, has cursed its water with a real witch and performed a reverse exorcism with an accredited warlock that allegedly put demons into the water. Customers who purchased during this time period were entitled to a coupon for $1 off any exorcism (yes, this is all for real). Recently, to further raise awareness of plastic pollution in the oceans, Liquid Death released a series of plush marine animal stuffed toys called Cutie Polluties that were bloodied and choked with plastic garbage. Additionally, as you can imagine, this is a brand whose unholy approach to marketing inspires a lot of controversy and hate, which is why Liquid Death took their favorite angry online comments and turned them into lyrics for their own death metal album.

Liquid Death also has a very compelling mission, which is to eradicate the over-use of plastic bottles. According to their website, the average aluminum can contains over 70% recycled material, whereby the average plastic bottle contains only 3%. Additionally, aluminum cans are infinitely recyclable, and of all the aluminum produced since 1888, over 75% of it is still in current use. Plastic, on the other hand, technically isn't even recyclable in the first place because it costs so much money to melt it down, sending most of it into landfills and into the ocean. The planet has been overrun by plastic pollution, and Liquid Death is here to do something about it, which is why 10% of profits from every can sold help kill plastic pollution.

Prior to founding Liquid Death, Mike worked in marketing with companies like Vayner Media and worked on multiple viral promotions for Netflix on series like "House of Cards," "Stranger Things," and "Narcos." The entrepreneurial origin story behind Liquid Death is extremely inspirational and a real testament to how putting passion, fun, and personality into a brand can make it into a formidable gamechanger. We get into all of this on this very special episode of Damn Good Brands Origin Stories.

Here are some key takeaways from this conversation with Mike Cessario.

• Throw the rules away. The world of branding is silently governed by a list of archaic rules that dictate what you can and can't do - if you want a groundbreaking brand, it's time to stop playing by these rules. During his advertising years, Mike asked himself why products, specifically in CPG, had to play by these bland and boring 1950's rules, which entertainment brands were never at the mercy of. As a result, Liquid Death's marketing is brash, violent, occasionally foul-mouthed, and extremely controversial, but as a result, it has a rabid fan base because it's so fun and different. So whether you're starting a new brand or want to do something different with an existing one, consider throwing out the puritanical rule book that's been governing the world of CPG for decades and do something new.

• Ideas don't sell. Proof sells. After coming up with the idea of Liquid Death, instead of running straight towards investors, Mike decided to prove the product's viability in a low-risk manner by producing a commercial for the product before it even existed. The commercial was completely insane, became instantly viral, and Mike set up a Facebook page to gauge interest and found that there was a serious amount of demand for his product. He was even pitched by stores like 7-11. Mike then took this data, made a pitch deck, and was off to the races with investors. Had Mike walked into a boardroom with the idea for a mountain water with unnecessarily aggressive branding called Liquid Death, he probably would have been laughed out of the room. But, by showing the serious interest in the product, he de-risked the project and proved its viability. The public is dying for products as outlandish as Liquid Death, but you need to prove them before you can expect to get investors interested.

• Compete within your culture, not your industry. One of the fascinating things about Liquid Death as a brand is how loyal the fans are and particularly how much merchandise they are selling. Posters, hats, sweatpants, limited edition T-shirts fly off their shelves because the company is more than a water brand; it’s a lifestyle. But it became that by taking a cue from other exciting and fanatical industries, like music, movies, and art, instead of trying to play by the rules within its own vertical. By doing that, it achieved icon status, and as a brand, it competes with entertainment properties because its marketing is always so hilarious and so insane, and fans are always on the lookout for what they're going to do next. Had they done an elaborate audit on what other brands in the water industry were doing and tried to compete by playing within their own space, the brand never would have had the impact it did. So, think outside of the box that your brand has put you in because that is the key to transcendent & compelling branding that enables truly loyal fans. 

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Produced by Simpler Media

After a 30-year agency career that included notable stints with Edelman and WE Communications, Alan VanderMolen was named Chief Communications Officer at CPG giant SC Johnson last year. Alan oversees both internal and external communications at SC Johnson, reporting to CEO Fisk Johnson. 

In this wide-ranging conversation with Lippe Taylor CEO Paul Dyer, Alan delves into the importance of trust, keys to revolutionizing sustainability practice, the importance of internal comms, advice for aspiring leaders, and what it was like joining SC Johnson at the height of the pandemic.

Below are some key takeaways from this conversation with Alan. 

Trust is a must. Alan is often quoted as saying, “Trust is evolving into a core competency for business.” From his perspective, today’s brands need to treat the notion of trust with as much reverence and focus as they would typical communications pillars like reputation and promotion. 

Don’t try to change the past. Alan states that “Trust is the expression of how stakeholders believe you're going to behave in the future” and emphasizes how reputation is a rear-view mirror and the sum of perceptions about past performances. From this angle, Alan finds it to be fruitless to try and change past perceptions via reputation management; focusing on the trust you build in the future is a much more fruitful endeavor.

Define sustainability in terms your customers understand. SC Johnson takes sustainability very seriously at both macro and micro levels. Alan believes the key to sustainable change happens at the community level, which is why it's incumbent on brands to communicate sustainability practices effectively in terms customers can relate to. Phrases like “carbon neutral” and “zero emissions” mean a great deal to corporations, but to most people, they’re jargon. SC Johnson leads with concepts like “a waste-free world” and showcases what this means on a community level with initiatives at sporting events so they can remain relevant and relatable to local communities. These are the keys to lasting change as opposed to one-off CSR initiatives.

Russell Dyer is the VP & Chief of Communications and Government Affairs at Mondelēz International. At Mondelēz, Russ is responsible for overseeing all external and internal communications as well as government affairs for Mondelēz International, a Fortune 150 and the global leader in snacking. Russ joined Mondelēz in 2015 as Vice President, Global Communications. In that role, he was responsible for all strategic communications plans, overseeing the worldwide external and internal communication activities.

Prior to joining Mondelēz, Russ spent 2 years at Kraft, and before that, Russ was agency-side with a 6.5-year stint at Weber Shandwick. 

Here are some key takeaways from this conversation with Russ Dyer. 

Speed and playfulness are the names of the game. As a brand, Oreo has just about nixed the extensive content approval processes in favor of quick brand responses in real-time, which is what this digital age demands when it comes to brand relevance. Perhaps the most notable example of this was Oreo's Dunk in the Dark campaign, which has a place in the annals of marketing history. The idea itself was extremely simple, but the fact that they were the first brand to respond during this moment in culture catapulted them to the top of the conversation, making this one piece of content a best practice for years to come. As such, Oreo has built a social media content engine based on quick responses and engaging with conversations of the day in real-time and in ways that are authentic to the brand. 

ESG is an open playing field; invent your own best practices. Mondelēz launched the first of its kind traceability program with the Triscuit brand, whereby consumers are able to see the exact path to production the crackers take; this includes everything from where their ingredients are sourced from to their exact manufacturing processes. As more and more consumers and stakeholders become interested in transparency, finding new ways of disclosing this information is going to become more and more important. Rather than studying how other brands were handling this element of ESG, Mondelēz decided to invent their own, and I'm sure other brands will begin to do similar things. ESG is still an evolving field, so rather than wait for a best practice to emulate, do what Mondelēz did and create your own pilot programs and test & learns to chart the path yourself. 

The squeaky wheel gets the opportunities. Russ delivered a killer piece of career advice, which was to make sure you are constantly exposing yourself to new people, new knowledge, and new ways of thinking and learning. Throughout the course of a career in marketing, it's rare to have a manager who will give you the kind of mentorship and education that will really enable you to flourish towards executive leadership; these are things you're going to have to find for yourself. Russ specified that it takes a HUNGER for new knowledge and relationships to move upward, so get out there, start taking people out for lunches, coffees, or just casual conversations, if only to expose yourself to new ways of thinking and working. It all pays off eventually. 

Speed and playfulness are the names of the game. As a brand, Oreo has just about nixed the extensive content approval processes in favor of quick brand responses in real-time, which is what this digital age demands when it comes to brand relevance. Perhaps the most notable example of this was Oreo's Dunk in the Dark campaign, which has a place in the annals of marketing history. The idea itself was extremely simple, but the fact that they were the first brand to respond during this moment in culture catapulted them to the top of the conversation, making this one piece of content a best practice for years to come. As such, Oreo has built a social media content engine based on quick responses and engaging with conversations of the day in real-time and in ways that are authentic to the brand. 

ESG is an open playing field; invent your own best practices. Mondelēz launched the first of its kind traceability program with the Triscuit brand, whereby consumers are able to see the exact path to production the crackers take; this includes everything from where their ingredients are sourced from to their exact manufacturing processes. As more and more consumers and stakeholders become interested in transparency, finding new ways of disclosing this information is going to become more and more important. Rather than studying how other brands were handling this element of ESG, Mondelēz decided to invent their own, and I'm sure other brands will begin to do similar things. ESG is still an evolving field, so rather than wait for a best practice to emulate, do what Mondelēz did and create your own pilot programs and test & learns to chart the path yourself. 

The squeaky wheel gets the opportunities. Russ delivered a killer piece of career advice, which was to make sure you are constantly exposing yourself to new people, new knowledge, and new ways of thinking and learning. Throughout the course of a career in marketing, it's rare to have a manager who will give you the kind of mentorship and education that will really enable you to flourish towards executive leadership; these are things you're going to have to find for yourself. Russ specified that it takes a HUNGER for new knowledge and relationships to move upward, so get out there, start taking people out for lunches, coffees, or just casual conversations, if only to expose yourself to new ways of thinking and working. It all pays off eventually.

June Lee Risser is Vice President and General Manager for the U.S. Galderma Consumer Care business.  A strategic business leader with a passion for building great brands, June is responsible for leading the U.S. commercial organization for the Galderma portfolio of consumer-available brands, including Cetaphil® Gentle Skin Care products, celebrating 70 years of healthy skin in 2017 and Differin® Gel,  first FDA-approved, prescription-strength retinoid acne treatment available over the counter since 2017. 

June joined Galderma in April 2016 as Vice President of Marketing for the Consumer business.  In that role, she redefined the strategy and streamlined the structure of the marketing team to drive stronger growth on the priority brands of Cetaphil and Differin. 

Prior to joining Galderma, June spent 12 years with Reckitt Benckiser in roles of increasing responsibility.  During her tenure there, she led key consumer brands such as Lysol and Clearasil to new heights.  As Global Innovation Director for the Personal Care Category based in the U.K., she led strategic planning and innovation for Clearasil. Before that, June was a Managing Director in a brand strategy consulting firm in NYC, Vivaldi Partners, advising clients on marketing and growth strategies. 

June holds a bachelor’s degree from Princeton University and a master’s degree from the JFK School of Government at Harvard University.

Here are some key takeaways from this conversation with June:

Boots on the ground = real commitment. Camp Wonder is the annual event for children suffering from skin disorders that Cetaphil sponsors and is particularly proud of. Instead of just dropshipping products, June and her team attend the event on a regular basis. By being there, their commitment is illustrated, and furthermore, the experience invigorates her and her team because they get to experience the good that the brand does first hand, which is an incredible boost to morale and, therefore, performance. Having a mission is critical for a brand, but make sure your teammates can witness the mission in action up close and personal.

Maintain relevance by returning to your brand's core purpose. In this day and age, there are endless amounts of upstarts that are disrupting many businesses, CPG & beauty in particular. To safeguard against this disruption, June recommends staying entirely in touch with what your brand's purpose was on day one instead of constantly reevaluating who you are, thereby confusing consumers. Third-party endorsements can help tremendously, not just doctors but influencer experts as well. Marketing, however, is a constant struggle and requires pivoting and reevaluating your strategies and tactics regularly but make sure you keep your core principles top of mind throughout the journey.

Look for courage and integrity in new hires. When asked what she looks for when hiring new candidates, June, without question, stated courage and integrity. She went on to say that sales and marketing skills can be taught, but what cannot be taught are these two qualities that can tremendously enable an employee to have a consistently positive impact on the company's culture and bottom line, particularly during tough times like COVID-19. Find a way to seek these qualities out in your prospective employees in the interview process. This could be through stories of triumph over adversity or stories of courage. Integrity and courage can trump skills and experience in the long term.

Jen Sey is the global brand president at Levi Strauss & Co.,  where she is responsible for marketing, design, merchandising, and brand experience. Jen has been with Levi Strauss & Co. for more than 20 years, holding a variety of leadership positions within the Marketing, Strategy, and Ecommerce teams. In 2013, Jen became the global chief marketing officer for the Levi’s brand and in 2018 was appointed senior vice president and chief marketing officer, overseeing marketing for the company’s portfolio of brands.

Jen has been named one of AdAge’s "Top 40 Marketers Under 40" one of Brand Innovators' "Top 50 Women in Marketing," Billboard Magazine’s "Top 25 Most Powerful People in Music and Fashion," receiver of the CMO Social Responsibility Award and she was featured on Forbes CMO Next List: 50 Chief Marketers Who Are Redefining the CMO role.

As a child, Jen led an intense life of dedication, challenge, and competition. She won the U.S. National Gymnastics Championship title in 1986, less than one year after having suffered a devastating injury at the 1985 World Championships. As a result, the U.S. Olympic Committee named her Gymnastics’ Athlete of the Year. Jen retired after eight years on the national team and went on to study at Stanford University. In 2008, Jen released a memoir, “Chalked Up,” a New York Times E-Book Best Seller detailing her triumphs and struggles within the world of competitive gymnastics. Jen's book led to her producing a Netflix documentary on the investigation and ultimate conviction of Larry Nassar and the decades-long abusive culture of USA Gymnastics.

This was a pretty wide-ranging conversation and Jen really over delivered on the leadership advice here, focusing a lot on how climbing the corporate ladder is not always a recipe for success in corporate America, as well as details on how Levi's weathered the storm of COVID-19 and keys to establishing an authentic company culture. 

Here are some key takeaways from this conversation with Jen.

• Focus on expansion over upward progression. This is a great piece of career advice. In addition to her executive position at a Fortune 500 brand, Jen is a former elite athlete, published author, and successful documentary producer. She has had accomplishments in many disparate arenas, and each experience seems to have compounded to develop her professionally in ways that serve just about everything she does. This may run counter to the 'Jack of all trades' debate, but Jen makes it work beautifully. When Jen found herself overly focused on climbing the corporate ladder, she frequently felt stuck. What Jen found to be a much more effective and enjoyable strategy for her career progression was to focus on experiences and projects that would expand her skill sets and knowledge base. Doing so made her a much more well-rounded professional with the ability to pivot, adapt, and learn new skills, all of which served her tremendously as a leader.

• Bring a unified version of yourself to everything you do. When publishing her first book, Jen's initial instinct was to be silent about it out of concern it could make her seem less dedicated to her corporate work. As her book's popularity blew up and she began doing a robust amount of media interviews, ultimately, she could no longer hide it. What ended up happening when people found out though, was the opposite of what she had feared; her new accomplishment was extremely impressive to many people and made her more synonymous with being outspoken, creative, and downright more interesting, all of which ultimately helped her career. So if you're accomplishing a lot with your side hustles, don't hide them because they may just help boost your corporate persona.

Creating an environment for true selves is the key to authenticity, and it starts at the top.  Leaders who are forthright about their own feelings give others permission to do the same. This has never been more important than now, where a lot of managers and executives are relinquishing the notion of a flawless and unfeeling leader as an outdated archetype.  Instead, today's leaders are feeling free to be honest and vulnerable around their staff, which gives those who report to them the license to do the same. This level of transparency is what truly allows corporate atmospheres to blossom into authentic communities.