Today, we're diving into the epic journey of Dan Burt, the owner of Solzorro IT Services, who's been hustling in the MSP world for 14 years. He’s grown his Utah-based company to a whopping $1.6 million in annual revenue with a team of 10—most of it recurring revenue! We’ll chat about the rollercoaster ride of going from solo entrepreneur to managing a crew, and how he navigated the tricky waters of hiring and scaling. Plus, I'll share how Dan’s been a mentor to me as I took my own plunge into the MSP business.

Title: Dan Burt (Solzorro IT Services): From Firefighting to....MSP Services

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Dan Burt, the mastermind behind Solzorro IT Services, takes us on a wild ride through his entrepreneurial journey in this episode. Picture this: a part-time tech whiz turned full-time MSP owner, juggling clients and a growing team. Dan shares how he navigated the transition from a solo act to leading a crew of ten, all while scaling his revenue to a whopping $1.6 million annually. It's a relatable tale of grit, lessons learned, and the occasional facepalm moment that every MSP owner can connect with. He’s not just about the numbers, though; he dives deep into the emotional rollercoaster of growing a business—think sleepless nights worrying about payroll, the thrill of landing new clients, and the bittersweet symphony of employee turnovers. Spoiler alert: there’s a heartwarming twist as Dan reflects on how his past influences his present, making every challenge feel a little less daunting.

In our chat, we also unpack the art of maintaining relationships with clients, especially when mergers and acquisitions can throw a wrench in the works. Dan’s philosophy? Keep your clients happy, and they’ll fight to keep you around—even when the bigger fish come swimming in. His insights on client referrals are gold; he emphasizes that nurturing those relationships can lead to a network of super referrers who will champion your services. Plus, we get into the nitty-gritty of what it really means to grow in the MSP space today—hint: it's not just about technical skills but mastering the art of communication and trust. So, if you’re an MSP owner or thinking about diving into the deep end of entrepreneurship, grab a seat and get ready for some serious inspiration and actionable tips!

Takeaways:

• In the podcast, Dan Burt shares his journey of transforming from a part-time worker to a thriving owner of Solzorro IT Services with $1.6 million in revenue, showing the importance of perseverance.
• The conversation dives into how building and nurturing relationships with clients can lead to unexpected referrals, which can significantly boost business growth.
• Dan emphasizes the need for MSP owners to remain adaptable, especially as acquisitions often change client relationships and can lead to challenges in maintaining them.
• Hiring the right team members who care about the company can alleviate the burden of ownership, allowing the owner to focus on growth and strategic planning for the future.
• Both speakers highlight the importance of continuous learning and networking within the industry to stay ahead and adapt to changes, especially with the rise of AI.
• Dan points out that personal relationships and family stability are crucial to maintaining a successful business, as they provide a strong foundation for professional growth.

Check out Dan Burt's company here: https://solzorro.com/