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Dan Fitzpatrick – Starting & Scaling An Agency On SPP.CO – An All-In One Agency Management Software - Agency Success GPS Podcast - Lee Goff - Episode 23
Today I'm talking to Dan Fitzpatrick, Head of Agency Success at SPP, he helps agencies scale and productizes their business. He and Chris Williams are the founders of SPP and they have a passion for helping agencies tackle those accounting and project management issues. SPP is a software platform that basically takes care of all of your accounting from beginning to end. It is a very advanced system that is actually simple to use. It works with agencies from just getting started all the way up to a multi seven to eight-figure agency. This platform is amazing.
Takeaways From This Episode:
- How Does SPP Help An Agency Get Started?
- How Does It Help More Established Agencies?
- What Are The Top 2 Things SPP Can Help Them Improve?
- Explain How SPP Platform Has The Ability To Standardize Your Product Line And Deploy Across Multiple Clients.
Dan starts off with what he thinks is the most important thing when you're thinking about getting started. And, that is you probably want to concentrate on getting some sales first, to actually getting your business up and running. So often he has businesses who come to him, especially new business owners wanting to sign up but they are just not ready. They haven't really built a solid foundation of a business yet. He and I talk about getting your business going and then when they're ready give SPP a call. Dan is very honest and tells it like it is. He wants to see agencies succeed.
If you want to scale a business, then you need to think about scaling the client base. That's really where I think a new business and where SPP can come in. Once that client base is established, and the sales are actually rolling in, then it becomes more apparent that you need a system in place to help you.
To summarize what I heard there from Dan, if you're just getting started, get a few clients, get some money coming in the door, get some deals first, then at that point, as soon as you get those few clients it is time to start looking at systems to replicate yourself. I think it becomes pretty clear when you need these systems. It gets so complicated so quickly and that’s where something like SPP makes sense. It’s all consolidated, everything's in one place, and you're not having to deal with all of these different systems. It's all about getting that business up and running first before you start thinking about what systems you might need in place.
In so many cases there’s a lot of time wasted on what we call the “non-revenue” generating work. SPP comes in and takes care of those time-wasting activities so you can spend time delivering work for your customers. And, if you are ready and wanting to build a scalable business or agency then you take my productization model and apply it to the SPP platform. Hear how putting all of this together is critical to understanding your profit margins, understanding scope creep, and keeping your clients happy and billables. It really is that simple.
Dan talks about what he finds really interesting and that is the number of agencies they come across that are actually already offering a kind of a productized service. But they don't actually realize it. Having a solution like SPP’s platform helps agencies define what and how to productize their service. Now from making that initial sale to collecting information from the customer, delivering the work, reporting upselling, all of this stuff, once you start putting this into a system, it kind of takes you out of your normal, day-to-day working bubble.
If you're interested in checking out SPP, they offer a 14-day free trial. They do not take in any payment details, they won't ask you for your credit card. So head over to SPP.co to check out the trial and feel free to reach out to them at any time.
Please visit https://spp.co for more information on their a
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By Lee GoffToday I'm talking to Dan Fitzpatrick, Head of Agency Success at SPP, he helps agencies scale and productizes their business. He and Chris Williams are the founders of SPP and they have a passion for helping agencies tackle those accounting and project management issues. SPP is a software platform that basically takes care of all of your accounting from beginning to end. It is a very advanced system that is actually simple to use. It works with agencies from just getting started all the way up to a multi seven to eight-figure agency. This platform is amazing.
Takeaways From This Episode:
- How Does SPP Help An Agency Get Started?
- How Does It Help More Established Agencies?
- What Are The Top 2 Things SPP Can Help Them Improve?
- Explain How SPP Platform Has The Ability To Standardize Your Product Line And Deploy Across Multiple Clients.
Dan starts off with what he thinks is the most important thing when you're thinking about getting started. And, that is you probably want to concentrate on getting some sales first, to actually getting your business up and running. So often he has businesses who come to him, especially new business owners wanting to sign up but they are just not ready. They haven't really built a solid foundation of a business yet. He and I talk about getting your business going and then when they're ready give SPP a call. Dan is very honest and tells it like it is. He wants to see agencies succeed.
If you want to scale a business, then you need to think about scaling the client base. That's really where I think a new business and where SPP can come in. Once that client base is established, and the sales are actually rolling in, then it becomes more apparent that you need a system in place to help you.
To summarize what I heard there from Dan, if you're just getting started, get a few clients, get some money coming in the door, get some deals first, then at that point, as soon as you get those few clients it is time to start looking at systems to replicate yourself. I think it becomes pretty clear when you need these systems. It gets so complicated so quickly and that’s where something like SPP makes sense. It’s all consolidated, everything's in one place, and you're not having to deal with all of these different systems. It's all about getting that business up and running first before you start thinking about what systems you might need in place.
In so many cases there’s a lot of time wasted on what we call the “non-revenue” generating work. SPP comes in and takes care of those time-wasting activities so you can spend time delivering work for your customers. And, if you are ready and wanting to build a scalable business or agency then you take my productization model and apply it to the SPP platform. Hear how putting all of this together is critical to understanding your profit margins, understanding scope creep, and keeping your clients happy and billables. It really is that simple.
Dan talks about what he finds really interesting and that is the number of agencies they come across that are actually already offering a kind of a productized service. But they don't actually realize it. Having a solution like SPP’s platform helps agencies define what and how to productize their service. Now from making that initial sale to collecting information from the customer, delivering the work, reporting upselling, all of this stuff, once you start putting this into a system, it kind of takes you out of your normal, day-to-day working bubble.
If you're interested in checking out SPP, they offer a 14-day free trial. They do not take in any payment details, they won't ask you for your credit card. So head over to SPP.co to check out the trial and feel free to reach out to them at any time.
Please visit https://spp.co for more information on their a