Daniel Stillman is a conversation designer and coach. He’s the host of The Conversation Factory podcast and author of Good Talk: How to Design Conversations That Matter.

This is a special episode of The Informed Life: it’s the first recorded in person, while Daniel and I attended and taught at UX Lisbon in May of 2022. Fittingly, it’s an experiment: a freeform, less produced conversation about how we converse. In some cases, this results in less context than you may expect. In particular, you’ll hear references to the names of other speakers at the conference. I’ve included links to their profiles in the show notes.

Show notes

• Daniel Stillman
• The Conversation Factory podcast
• Good Talk: How to Design Conversations That Matter by Daniel Stillman
• The Nine Elements of Transformative Facilitation by Daniel Stillman (includes a diagram of Daniel’s conversation operating system)
• UX Lisbon conference
• Bernadette Irizarry (UX Lisbon)
• Matt LeMay (UX Lisbon)
• Natalie Nixon (UX Lisbon)
• Katie Swindler (UX Lisbon)
• Scott Kubie (UX Lisbon)
• One Page/One Hour
• Nickel and Dimed: On (Not) Getting By in America by Barbara Ehrenreich
• Abby Covert
• Dave Gray
• Philip McKenzie
• Leland Maschmeyer
• What is the Negotiation Institute? (harvard.edu)
• Ladies Get Paid
• Brave New Work: Are You Ready to Reinvent Your Organization? by Aaron Dignan
• Carl Collins
• Swissmiss (Tina Roth Eisenberg)
• Daniel Mezick
• Richard Saul Wurman
• Andy Polaine
• How to Win Friends & Influence People by Dale Carnegie
• Viktor Frankl
• Joe Rogan

Show notes include Amazon affiliate links. I get a small commission for purchases made through these links.