<p>Darren Roos, CEO of IFS, joins Sarah for a chat about navigating the complexity of the last year, the exciting growth in service at IFS, the company’s leadership position on the 2021 Gartner Magic Quadrant for Field Service Management, how his leading of change management parallels many service leaders, and what comes next.</p>

Darren Roos, CEO of IFS, joins Sarah for a chat about navigating the complexity of the last year, the exciting growth in service at IFS, the company’s leadership position on the 2021 Gartner Magic Quadrant for Field Service Management, how his leading of change management parallels many service leaders, and what comes next.

Darren Roos on the 2021 Gartner Magic Quadrant for FSM

The UNSCRIPTED podcast takes an honest look at how business leaders are evolving, innovating, and overcoming today’s biggest challenges. With discussions focused on the firsthand perspective of leaders across industries and around the globe, you gain a front row seat to the tales of the trials and triumphs they experience as they modernize their businesses – and themselves. This podcast is hosted by Sarah Nicastro, who has more than 15 years’ tenure covering business transformation, technology, and leadership trends.

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Darren Roos on the 2021 Gartner Magic Quadrant for FSM

Darren Roos on the 2021 Gartner Magic Quadrant for FSM