When it comes to fighting financial fraud, Peter Tapling of Authentify says banking institutions are chronically underestimating and under-utilizing one key resource: Their own customers.

Securing the massive amounts of data swamping organizations, a trend known as big data, can be addressed, in part, by organizations simply getting rid of data no longer needed, Grant Thornton's Danny Miller says.

Phishing - it's the classic scheme that never goes away. In fact, it evolves. Amy Blackshaw of RSA offers insights on how to respond to this and other trends identified in the 2012 Faces of Fraud survey.

What's the best strategy for communications after a data breach, like the one suffered by Global Payments Inc.? Bob Carr, CEO of Heartland Payment Systems, discusses what to say in the weeks following a breach.

To respond to a security incident, an organization must first be aware of it. But too many intrusions go undetected, says Rob Lee of SANS Institute. That's the first problem that needs to be addressed.

One of the biggest mistakes companies make after a major data breach is communicating with the news media, consumers and others before all the facts are clear, says attorney Ronald Raether.

"Regulation drives spending," says George Tubin of GT Advisors. "You're in a situation where the regulators are telling you, 'You have to do something; you have to make improvements.' Therefore, the bank has to spend some money on technology."

What might the Global Payments breach investigation entail? Dave Ostertag of Verizon's Investigative Response unit describes a forensics investigation - how long it can take and what it might reveal.

Healthcare organizations need to make mobile device security a top priority because so many recent data breaches can be tied to poor mobile device management, says consultant Jeff Brandt.

Companies should hire a breach resolution vendor before they experience a data breach to help ensure rapid, appropriate response, says security consultant Robert Peterson.