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Data platforms: How are FSIs transforming the customer experience?
The tidal wave of digital financial services driven by the pandemic has put data and analytics squarely at the centre of growth strategies for FSIs.
But as customers demand ever-more personalised and efficient services many firms are struggling to keep up, with vital data stuck in silos and legacy systems making it a near impossible challenge to draw out key insights.
To tackle this challenge, many FSIs are exploring the potential of end-to-end data platforms, which use AI, machine learning and automation to consolidate data and unlock the potential of data assets.
To delve further into these topics and explore potential solutions, FStech was joined by Anubhav Mehrotra Vice President and Head of Financial Services UK&I at HCL Technologies.
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By Perspective PublishingThe tidal wave of digital financial services driven by the pandemic has put data and analytics squarely at the centre of growth strategies for FSIs.
But as customers demand ever-more personalised and efficient services many firms are struggling to keep up, with vital data stuck in silos and legacy systems making it a near impossible challenge to draw out key insights.
To tackle this challenge, many FSIs are exploring the potential of end-to-end data platforms, which use AI, machine learning and automation to consolidate data and unlock the potential of data assets.
To delve further into these topics and explore potential solutions, FStech was joined by Anubhav Mehrotra Vice President and Head of Financial Services UK&I at HCL Technologies.