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Most IT teams burn months integrating business systems. Ashish Thusoo's agents at CurieTech AI deliver 70-80% productivity improvements by changing one thing: the loop shifts from human build, human verify, human refine to AI build, human verify, AI refine. That compression happens because machines can now build and refine while humans focus verification energy where it matters.
From co-creating Apache Hive at Facebook to General Manager of AI at AWS, Ashish brings 25 years of infrastructure experience to automating IT engineering. CurieTech targets the reality most companies face: not building software products but making CRM, ERP, and financial systems talk to each other across 1,000+ business systems. His method treats production agent development as a data problem first. Build benchmarks, run systematic error analysis across every failure, then decide whether fixes need more context, fine-tuning, or expanded knowledge bases.
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Robin Sutara is Field Chief Data Strategy Officer at Databricks, where she works with organizations facing a common problem: employees sit through AI training, check the box, then nothing changes. The issue isn't awareness. It's that a store manager, plant floor worker, and data scientist need completely different capabilities, but most organizations treat them identically.
Robin breaks down why generic AI literacy programs fail to drive behavior change and how to build persona-specific enablement instead. She explains why your data teams need to sit with domain users (like riding in trucks with electric utility line workers) to understand their actual workflows, how to update performance KPIs to reinforce new behaviors, and why organizations should study their pandemic response as a template for AI transformation speed. The conversation covers JetBlue's production agentic systems, JP Morgan's executive-level AI representation, the Databricks AI Security Framework's 62 risk factors for prioritization, and the specific criteria for choosing which use cases to ship when data isn't perfect across your entire estate.
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